Culture-Driven Agile Engagement Lead

Boldare's co; Gliwice; On-site; PLN 180,000 - 280,000; Full time

Job summary

Boldare is seeking an Engagement Lead to shape how we work with long-running client teams across Europe, the Gulf and the US. You will foster a culture of openness, ownership, and direct feedback, ensuring teams stay self-sufficient and focused on client value.

You’ll manage several client engagements in parallel, in English, keeping every client feeling like they’re your only priority. You’ll align mixed teams and drive health checks, retros, and clear agreements.

Qualifications

• At least 1–2 years working directly with clients in software delivery.
• Ability to drive culture change and ownership within teams.
• Strong stakeholder management with different agendas.
• Excellent English communication; Polish for the team.

Responsibilities

• Build and protect the culture that keeps a team self-sufficient; openness, direct feedback, ownership.
• Run a few client engagements in parallel, in English, every day.
• Be the person the team and the client reach when the team can't resolve something itself.
• Keep mixed teams aligned on priorities and communication; set norms with the team; Tech Leads set tech.
• Run health checks and retros with the client, 1:1s with the team, and write agreements for future use.
• Notice when a client needs more than they're getting and propose expansion to the BU Lead.
• Grow into the operations of engagements: day-to-day, renewals, and tooling as scale allows.

Skills

Stakeholder management

Leadership

Client-facing communication

English proficiency

Culture building

Cross-team collaboration

Tools

Slack

Video conferencing

Job description

Boldare is seeking an Engagement Lead to shape how we work with long-running client teams across Europe, the Gulf and the US. You will foster a culture of openness, ownership, and direct feedback, ensuring teams stay self-sufficient and focused on client value.

You’ll manage several client engagements in parallel, in English, keeping every client feeling like they’re your only priority. You’ll align mixed teams and drive health checks, retros, and clear agreements.