CRM Strategy & Data Specialist (Salesforce)

Corteva Agriscience

Warszawa

Hybrid

PLN 150,000 - 230,000

Full time

9 days ago

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Job summary

Corteva Agriscience is seeking a CRM Specialist (through an outstaffing partner) to design, implement, and support the CRM strategy. The role centers on data analysis to drive strategic decisions, while collaborating with business areas to gather requirements and offer best-practice CRM solutions.

You will also train end users and coordinate service implementations across the organization. The role emphasizes Salesforce-driven CRM infrastructure, data governance, and cross-team collaboration to

Qualifications

3+ years proven experience as a CRM specialist.
Technical expertise with CRM and analytical systems; Salesforce experience is a plus.
Business English proficiency.

Responsibilities

Plan and deliver CRM strategies across the organization to retain customers and grow brand value.
Ensure correct customer database segmentation to target marketing activities.
Collaborate with IT on Salesforce-based CRM infrastructure capabilities and implementation.
Oversee CRM data governance: data standards, structures, access rights, and reporting.
Own retention campaigns from ideation to execution and analysis.
Provide end-user training and coordinate CRM service implementations.
Support CRM reporting and data analysis for business users and sales teams.