Collections Junior Specialist with French

careersinpoland; Kraków; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Buddy support

Training package

Employee share purchase plan

Job summary

Accenture is looking for a Collections Junior Specialist with French in Kraków. The role combines remote recruitment with hybrid work options, offering exposure to international clients and diverse projects.

You will handle receivables collection, communications with customers and internal teams, and payments allocations in a fast-paced environment. The position requires English and French proficiency at B2 or higher, strong negotiation skills, and the ability to work full-time, 8 hours daily,

Qualifications

• Fluent English and French (min. B2 in both) required.
• Strong communication and negotiation skills.
• Full-time availability, 8 hours daily, Monday to Friday.

Responsibilities

• Collecting due receivables according to procedures.
• Handling emails and phone calls with customers and account managers.
• Influencing customers and building business relationships with stakeholders.
• Cooperating with internal finance and sales teams.
• Accounts reconciliation and allocation of incoming payments.

Skills

English

French

Tools

MS Office

Job description

Collections Junior Specialist with French

Accenture

Level: intern/junior

remote recruitment

published 2026/10/08

Collections Junior Specialist

with French

THE WORK:

• Collecting due receivables according to procedures.
• Handling emails & phone calls (external customers and internally to account managers).
• Influencing customers, negotiating and building business relationships with stakeholders.
• Cooperating with internal departments (finance and sales teams).
• Accounts reconciliation and allocation of incoming payments.

Flexible: The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances.

With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

WHAT’S IN IT FOR YOU?

• Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
• Access continuous learning opportunities.
• Work on projects for international clients, expanding your skills set.

HERE’S WHAT YOU’LL NEED:

• Knowledge of English and French language (min. B2 level in both is required).
• Excellent communication and good negotiation skills.
• Full-time availability, 8 hours daily from Monday to Friday.
• Good knowledge of MS Office package.
• Strong attention to detail and commitment to high quality and efficiency.
• Problem-solving attitude and well-developed organizational and time-management skills.
• Ability to quickly adapt to process changes and fast-paced environment.

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don’t meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

BONUS POINTS IF YOU HAVE:

• Experience in Customer Service, Call Center, OTC Collections, BPO, Shared Services.
• Strong analytical skills and legal background, including legal translations.

WHAT WE OFFER:

• Hybrid mode of work.
• Using foreign language and new technology solutions daily, cooperating with various global Clients.
• Individual support of a People Lead and a specific path of professional development, as well as dedicated Buddy, who will help you in adjusting to the new workplace.
• A wide training package (soft, technical, and language training offer, access to the e-learning platforms).
• Employee Assistance Program - legal, financial, and psychological consultations.
• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
• Paid employee referral program.
• Access to the Worksmile platform (possibility of using a wide range of products and services, including the Multisport card).
• Modern, ecological office (chill room, game room, free bicycle parking and coffee/snacks breaks).

ABOUT US:

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

Accenture Operations

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

When applying please enclose the below statement: "I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.