Client Services Specialist (Dutch Speaker)

TAS Talent Assets Services; Warszawa; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary and benefits

International environment

Onboarding and training

Career growth opportunities

Job summary

TAS Talent Assets Services in Warsaw is seeking a Client Services Specialist to join an international and customer-focused team. You will provide professional support to clients via email, phone, and other channels, ensuring a seamless experience and building strong relationships with clients and partners.

You will work with internal and external stakeholders to resolve inquiries, manage requests, and maintain accurate client records, while upholding service quality and company standards in a

Qualifications

• Fluent in Dutch with good command of English.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Customer-oriented mindset with proactive problem-solving.
• Experience in customer service or similar role is an advantage.

Responsibilities

• Providing professional support to clients via email, phone, and other communication channels
• Managing customer inquiries and ensuring timely resolution of issues
• Coordinating with internal teams to address client needs and deliver effective solutions
• Maintaining accurate client records and updating information in internal systems
• Monitoring service quality and ensuring compliance with company standards
• Building and maintaining strong relationships with clients and business partners

Skills

Dutch

English

Communication skills

Organizational skills

Customer orientation

Problem-solving

Job description

For our client based in Warsaw, we are currently looking for a Client Services Specialist to join an international and customer-focused team.

As a Client Services Specialist, you will play a key role in delivering exceptional support to clients, ensuring a seamless customer experience, and building strong business relationships. You will work closely with internal stakeholders and external partners to resolve inquiries, manage client requests, and contribute to service excellence.

• Providing professional support to clients via email, phone, and other communication channels
• Managing customer inquiries and ensuring timely resolution of issues
• Coordinating with internal teams to address client needs and deliver effective solutions
• Maintaining accurate client records and updating information in internal systems
• Monitoring service quality and ensuring compliance with company standards
• Building and maintaining strong relationships with clients and business partners

• Fluency in Dutch and good command of English
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Customer-oriented mindset with a proactive approach to problem-solving
• Previous experience in customer service, client support, shared services, or a similar role is an advantage

If you are passionate about delivering outstanding customer service and thrive in a dynamic international environment, we would love to hear from you!

What’s on Offer:

• Hybrid work model based in Warsaw
• Competitive salary and attractive benefits package
• International and collaborative work environment
• Professional onboarding and training
• Opportunities for career growth and development within a global organization