Client Onboarding & Maintenance Executive - Analyst

CMC Markets; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

CMC Markets is seeking a proactive Client Onboarding Executive or KYC Analyst to deliver precise onboarding experiences in a fast-paced environment.

You will manage end-to-end KYC due diligence for individuals and entities, act as the onboarding point of contact, assess risk, verify documentation, and escalate concerns as needed. Collaboration with Sales, Financial Crime, Compliance and Legal is essential to remove blockers and ensure timely reviews.

Qualifications

• At least 2 years’ experience in KYC and client onboarding.
• Strong working knowledge of end-to-end KYC, including complex structures.
• Solid understanding of PEPs, sanctions and adverse media screening.
• Experience with Suitability/Appropriateness assessments and MiFID categorisation.
• Familiarity with FCA requirements, JMLSG guidance, MiFID, and Money Laundering Regulations.
• Confidence in sourcing CDD information from publicly available sources.

Responsibilities

• Perform end-to-end KYC due diligence for clients.
• Act as primary contact throughout onboarding journey.
• Assess CDD, EDD, Source of Wealth/Funds, PEPs, Sanctions and Adverse Media Screening, as well as MiFID categorisation, FATCA/CRS, and EMIR requirements.
• Identify gaps, collect and verify documentation from internal and external sources.
• Assess customer risk and escalate concerns appropriately.
• Utilise open-source tools and LexisNexis for due diligence.
• Review entities including corporates, funds, partnerships and trusts.
• Ensure records meet internal policies and regulatory standards.
• Maintain accurate client data across systems.
• Manage workflow to ensure timely completion of reviews.
• Support cross-functional projects and document MI.

Skills

KYC

Onboarding

Regulatory knowledge

MiFID categorisation

PEP screening

Analytical skills

Communication

Team collaboration

Independent worker

Job description

We're looking for a proactive and diligent Client Onboarding Executive or KYC Analyst to join our team and help deliver exceptional onboarding experiences for our clients. This role is ideal for someone who thrives in a fast-paced environment, takes pride in precision, and enjoys working collaboratively across the business.

What you’ll be doing

• Managing end-to-end KYC due diligence for new and existing clients, including individuals, corporates and other legal entities.
• Acting as the primary point of contact throughout the client onboarding journey.
• Carrying out comprehensive assessments across key areas such as CDD, EDD, Source of Wealth/Funds, PEPs, Sanctions and Adverse Media Screening, as well as Suitability/Appropriateness, MiFID categorisation, FATCA/CRS, and EMIR requirements.
• Identifying gaps, collecting and verifying documentation using both internal systems and reputable external sources.
• Assessing customer risk profiles, spotting potential financial crime indicators (e.g., money laundering or fraud) and escalating concerns appropriately.
• Utilising open-source tools and platforms such as company registries and LexisNexis to support due diligence work.
• Reviewing a wide range of entity types and structures, including corporates, funds, partnerships and trusts.
• Ensuring all KYC/AML records meet internal policies, regulatory standards and industry best practice, both local and international.
• Maintaining accurate and up-to-date client information across internal systems.
• Managing workflow to ensure timely completion of reviews and daily priorities.
• Supporting departmental and cross-functional projects as required.
• Tracking outstanding queries through to resolution and ensuring clear documentation of actions for accurate MI.
• Building strong working relationships with teams such as Sales, Financial Crime, Compliance and Legal to help remove onboarding blockers.
• Contributing to the enhancement of KYC procedures and best practice frameworks.
• Staying up to date with regulatory developments and industry trends across AML, KYC and Suitability/Appropriateness.

What you’ll bring

• At least 2 years’ experience in KYC and client onboarding.
• Strong working knowledge of end-to-end KYC, including complex structures.
• Solid understanding of PEPs, sanctions and adverse media screening.
• Experience with Suitability/Appropriateness assessments and MiFID categorisation.
• Familiarity with relevant regulations such as FCA requirements, JMLSG guidance, MiFID, and Money Laundering Regulations.
• Confidence in sourcing CDD information from publicly available sources.
• Excellent analytical, investigative and numerical skills, with high attention to detail.
• Strong communication skills, both written and verbal, with an ability to collaborate effectively across teams.
• Able to work independently while contributing positively to a team environment.
• Some knowledge of trading instruments (advantageous but not essential).

CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

CMC Markets is one of the world’s first ever fin‑tech companies and was launched in 1989 to break down the barriers of financial trading and make trading accessible to everyone. Our mission is to use our award‑winning, Next Generation trading platform and unparalleled client service to empower millions of people to have the best trading experience out there. Our clients can trade on thousands of instruments using the best technology, supported by sophisticated charting, competitive pricing and automated execution. We're trusted by investors globally, but also by banks, brokers, funds and trading desks through our top‑tier liquidity institutional offering, enabling these businesses to expand into new markets and increase revenue potential. We were recently listed on the FTSE250, and our business continues to go from strength to strength as we continue to invest in our technology and our people.