Client Development Director, CEE

Adlook; Warszawa; Hybrid; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Hybrid work mode

International environment

Job summary

Adlook in Warsaw is seeking a senior Client Partner to manage regional client portfolios and act as a strategic advisor. You will guide problem-solving conversations, deliver exceptional client services, and lead growth initiatives in a dynamic adtech environment.

The role requires advanced English and fluent Polish, strong technical and commercial acumen, and a track record of growing large accounts. Hybrid work options and international collaboration await.

Qualifications

• 6+ years in adtech or digital media.
• Experience in programmatic ecosystem: consulting/strategy, DSP, SSP, data provider.
• Proven track record of growing large client accounts.
• Strong technical and commercial acumen.
• Experience with complex tech solutions and SaaS.
• Excellent communication, presentation and interpersonal skills.
• Analytical skills and data-driven mindset.
• Strong project and people management in fast-changing environments.
• Ability to build relationships with stakeholders and executives.
• Advanced English and fluent Polish.

Responsibilities

• Take charge of maintaining and expanding the regional client portfolio as a strategic advisor.
• Serve as the primary Adlook contact for existing clients, handling technical and commercial inquiries.
• Provide innovative solutions that meet client needs and drive growth.
• Lead key client meetings and quarterly business reviews (QBRs).
• Support sales lifecycle with technical expertise and cross-functional collaboration.
• Develop trusting relationships with internal and external stakeholders at all levels.
• Bridge client requirements with the product team to influence roadmaps.
• Deliver high-level account support and report progress to management.
• Collaborate with leaders to solve business challenges and drive efficiency.
• Define best practices for onboarding, client interactions, and growth tactics.

Job description

What You Will Be Doing:

• Take charge of maintaining and expanding the regional client portfolio, assuming the role of a strategic advisor to facilitate problem-solving conversations and deliver exceptional client services
• Serve as the primary point of contact at Adlook for existing clients, addressing technical and commercial inquiries with utmost professionalism and efficiency
• Provide innovative solutions that meet the clients’ needs and our business goals, being responsible for Client growth
• Lead key client meetings and QBRs
• Support sales lifecycle through technical expertise and ability to provide solutions to problems. Work as a POD team member.
• Develop trusting and productive relationships with key stakeholders both internally and externally - all levels
• Engage in product development by analyzing the requirements for creating a product that effectively addresses our clients' business objectives, while also acting as a bridge between our clients and the product team
• Deliver a high-level of account support and reporting progress against goals to management
• Communicate effectively with other functional leaders by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organization
• Define best practices in terms of client onboarding, client interactions and grow tactics

What Is Required:

• 6+ years of experience in adtech or digital media (ideally in programmatic ecosystem - consulting/strategy, DSP, SSP, data provider, etc)
• Proven track record of driving account growth with large customer accounts
• Experience in developing strategically grounded, insight-driven solutions
• Strong technical and commercial acumen
• Experience with complex tech solutions and problem solving (ideally in a SaaS company)
• Excellent communication, presentation and interpersonal skills
• Analytical skills
• Strong management skills (project and people) and working in fast changing environment
• Ability to build strong relationships with internal and external stakeholders, executive team and industry groups
• Ambition to develop personally and nurture the development of others
• Excellent influencing and negotiation skills
• Advanced English & fluent Polish are a must

Why ADLOOK:

• Join an extraordinary company which focuses on future proof solutions
• Being part of the RTB House group operating globally
• Your work matters and is essential to the evolution, growth and success of our new business
• Hybrid working mode
• You will get to work with amazing people in one of the fastest growing sectors in online advertising
• Opportunity to work in a truly international environment
• Cooperation based on either B2B agreement or contract of mandate
• Friendly atmosphere while working with a dynamic team of open minded professionals with passion for internet technology and advertising solutions