Cargo Execution Agent

DP World; Gdynia; Hybrid; PLN 80,000 - 110,000; Full time

Benefits offered by this job

Hybrid work

Medical insurance

Sport card

Lunch card

Holiday fund

Open and trusting work environment

International career opportunities

Job summary

DP World’s Shipping Solutions EAM is seeking a proactive Cargo Execution Agent in Gdynia, Poland. You will manage customer bookings, balance vessel utilization, and coordinate across the cargo execution process in an international team.

The role offers hybrid work after onboarding, with a focus on service excellence and strong stakeholder collaboration. The position requires customer service experience in logistics or shipping, English and Polish fluency, and readiness to work under dynamic

Qualifications

• Experience in customer service, logistics, shipping, or a related field.
• Container shipping industry experience is an advantage.
• Fluent in English and Polish; written and spoken.

Responsibilities

• Maintain and build strong relationships with customers and suppliers.
• Respond to sailing requests and create pre-bookings in the system.
• Update bookings and ensure booking data accuracy.
• Conduct daily capacity checks and support capacity planning, including checking deep-sea vessel connections.
• Maintain close contact with internal stakeholders across relevant functions.
• Coordinate stowage readiness, send loading lists to terminals, and prepare IMO documentation.
• Coordinate cargo readiness and finalize vessel documentation.

Skills

Customer service

Logistics

Shipping

Excel

Tools

MS Office

Job description

Join our team as a Cargo Execution Agent (m/f/d) at DP World’s Shipping Solutions EAM (formerly Unifeeder A/S), Gdynia, Poland

Are you passionate about customer service and eager to grow your career in an international and dynamic organization? Do you thrive in a fast-paced environment where building strong relationships with customers, suppliers, and internal stakeholders is key?

DP World’s Shipping Solutions EAM is looking for a curious, proactive, and service-minded Cargo Execution Agent to join our team in Gdynia. We are seeking someone who enjoys working with operational processes, is comfortable making decisions, and can maintain a high level of service in a dynamic environment.

Working in Cargo Execution at Shipping Solutions EAM

As a Cargo Execution Agent, your primary responsibility is to proactively manage customer booking requirements, support optimal vessel utilization, and ensure smooth coordination across the cargo execution process while balancing customer demands and operational priorities.

You will become part of an international organization where collaboration, customer focus, and operational excellence are central to the way we work. We are looking for a team player who is solution-oriented, enjoys problem-solving, and can work confidently in a fast-moving setting.

This position is based in Gdynia, Poland

and you will collaborate closely with colleagues across teams and functions within Shipping Solutions.

You will report to the Cargo Execution Manager Outports who is based in Gdynia.

Who are we?

DP World’s Marine Services business, Shipping Solutions EAM (formerly Unifeeder A/S) provides feedering services that connect major hubs with regional and emerging markets across Europe and the Americas. Operating a dense, high-frequency network, Shipping Solutions EAM plays a critical role in enhancing supply chain resilience, reliability, and schedule integrity for customers.

The business combines operational scale with disciplined network design, chartering and capacity management, underpinned by a strong safety culture. Through continued investment in network resilience, fuel strategy, and customer partnerships, Shipping Solutions EAM supports efficient trade flows while advancing practical pathways to decarbonization across regional maritime networks.

Learn more at www.unifeeder.com and www.dpworld.com.

Our employee benefits

• Open and trusting work environment
• International career and professional development opportunities
• Holiday fund (paid once a year, when employee is taking at least 2 weeks of vacation)
• Medical insurance (fully covered by employer)
• Sport card (Multisport, 80% of cost covered by employer)
• Lunch card (400 PLN on monthly basis to be spent)
• Hybrid work after proper onboarding and training

Key responsibilities

• Maintain and build strong relationships with customers and suppliers
• Respond to sailing requests and create pre-bookings in the system
• Update bookings and ensure booking data accuracy
• Conduct daily capacity checks and support capacity planning, including checking deep-sea vessel connections
• Maintain close contact with internal stakeholders across relevant functions
• Coordinate stowage readiness, send loading lists to terminals, and prepare IMO documentation
• Coordinate cargo readiness and finalize vessel documentation

Who are you?

You have experience in customer service, logistics, shipping, or a related field. Experience in the container shipping industry is an advantage, but not a requirement.

We are looking for someone who is:

• Curious and proactive
• Service-minded and solution-oriented
• Comfortable with decision-making and problem-solving
• Fluent in English and Polish, both written and spoken

Furthermore, we expect you to:

• Have a good command of MS Office applications, especially Excel
• Be self-driven and able to work independently, while also being a strong team player
• Demonstrate excellent communication and interpersonal skills
• Be able to work under time pressure in a fast-paced environment
• Show adaptability and a positive mindset when facing changing priorities

What you will gain

In this role, you will become a key part of the day-to-day cargo execution process, balancing customer requirements, vessel capacity, and operational priorities in an international environment.

You will gain valuable insight into shipping and container logistics while developing strong coordination, stakeholder management, and problem-solving skills across multiple functions.

You will also have the opportunity to grow your career within DP World’s global network, contribute to service excellence, and support continuous improvements in our cargo execution processes.

There is no fixed application deadline – we review applications continuously and close the position once we find the right candidate.

For more information about the role, please contact: Monika Hinz-Dabrowska, Cargo Execution Manager Outports at [e-mail]

For questions about the recruitment process, please contact: Rainier Jazmin – Senior Talent Acquisition Partner at [phone].