Brand Ambassador & Retail Sales Associate

adidas; Warszawa; Hybrid; PLN 48,000 - 64,000; Full time

Job summary

adidas is recruiting a Brand Customer Service Ambassador to join its store team in Poland. You will inspire loyalty to the Brand and assist customers with confidence, while upholding adidas’ Attitude and Values on the sales floor.

Use product knowledge to highlight features and benefits, support store operations, and ensure transactions are processed quickly and accurately. Fluent Polish and intermediate English are required, along with basic numeracy and communication skills.

Qualifications

• Fluent speaker of local language and intermediate speaker of English.
• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
• Basic numeracy, literacy, and verbal communication skills.

Responsibilities

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures
• Execute and maintain established Visual Merchandising and In-Store Communication standards
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete cash register transactions quickly and accurately
• Minimize loss in both, the stockroom, and the sales floor
• Perform all store operations in a safe, effective, and efficient manner
• Collaborate productively and respectfully with team members
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

Job description

adidas is recruiting a Brand Customer Service Ambassador to join its store team in Poland. You will inspire loyalty to the Brand and assist customers with confidence, while upholding adidas’ Attitude and Values on the sales floor.

Use product knowledge to highlight features and benefits, support store operations, and ensure transactions are processed quickly and accurately. Fluent Polish and intermediate English are required, along with basic numeracy and communication skills.