Advanced Retail Pro — Drive Sales & Brand Experience

adidas; Warszawa; Hybrid; PLN 34,000 - 52,000; Full time

Job summary

adidas in Warszawa is seeking a dedicated Retail Sales Associate to help meet store targets by delivering exceptional customer service and brand‑aligned shopping experiences. You will support stock replenishment, merchandise presentation, and teamwork while applying advanced selling techniques.

The role requires at least 6 months in sports/fashion retail, good numeracy and English/Polish communication, and a passion for the adidas culture.

Qualifications

• Minimum 6 months’ work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding
• Basic numeracy and literacy and advanced verbal communication skills (additions based on market needs)

Responsibilities

• Is aware of store targets and actively works to meet or exceed these by using all the resources available inside and outside of the store
• Identifies improvement opportunities and communicates suggestions to store management to drive commercial success
• Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model
• Shares customer service experience and trains selected team members to fine-tune their service skills
• Uses advanced Category expertise and enthusiasm for the Brand to drive sales and customer loyalty in his/her Category
• Guides and trains selected members of the team on basic core and seasonal product knowledge
• Maintains an appealing, easy-to-shop environment for customers by consistently executing visual merchandising and housekeeping standards
• Complies with store policies and procedures to maintain a safe shopping and working environment
• Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor
• Completes sales transactions quickly and accurately while adhering to cash protection procedures
• Minimizes loss by actively maintaining sales floor awareness while serving customers
• Collaborates productively and respectfully with team members to meet or exceed store goals
• Makes himself/herself available to support other team members when needed
• Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance

Skills

English (intermediate)

Polish (fluent)

Retail expertise

Job description

adidas in Warszawa is seeking a dedicated Retail Sales Associate to help meet store targets by delivering exceptional customer service and brand‑aligned shopping experiences. You will support stock replenishment, merchandise presentation, and teamwork while applying advanced selling techniques.

The role requires at least 6 months in sports/fashion retail, good numeracy and English/Polish communication, and a passion for the adidas culture.