Billing Support Specialist — Customer Invoices

UPS; Łódź; On-site; PLN 60,000 - 80,000; Full time

Job summary

UPS is seeking a permanent billing-support specialist in Łódź, Poland. This role focuses on resolving customer billing inquiries and conducting basic research to determine the best course of action.

The position involves handling both external and internal customers with care and accuracy. You will assist customers with questions about their bills and prepare necessary billing adjustments to ensure correct account operations.

Responsibilities

• Solves customer inquiries and conducts basic research to determine the best course of action.
• Uses judgement to select the most appropriate solution for each billing question.
• Interacts with external and internal customers and assists with questions concerning their bill.
• Prepares billing adjustments as needed.

Job description

UPS is seeking a permanent billing-support specialist in Łódź, Poland. This role focuses on resolving customer billing inquiries and conducting basic research to determine the best course of action.

The position involves handling both external and internal customers with care and accuracy. You will assist customers with questions about their bills and prepare necessary billing adjustments to ensure correct account operations.