Bilingual IT Support Specialist - Junior (EN/ES)

Hitachi Vantara Corporation; Wrocław; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Empowering Projects

Empowering Growth

DE&I Matters

Career Development

Comprehensive Benefits

Relocation & Rotation

Job summary

GlobalLogic in Wrocław is looking for graduates to join our team as an entry-level IT support specialist. You will interact with clients in English and Spanish and gain hands-on experience in a dynamic IT environment.

We value continuous learning, collaboration, and delivering high-quality service. You will resolve inquiries, follow project policies, and benefit from our Learning & Development initiatives as you grow with the company.

Qualifications

• Mandatory knowledge of English and Spanish language.
• Chile region knowledge (experience of living or travelling).
• Analytical thinking.
• Ability to work in a team.
• Ability to comprehend the project policy guidelines.
• Good hands and eye coordination for annotation.
• Attention to detail.
• Client focus.
• Nice to have: GIS system experience.

Responsibilities

• Providing support and resolving client's inquiries.
• Deliver high standard service based on project KPIs.
• Maintaining absolute confidentiality of project and client data.
• Working in the ticketing system.

Skills

English language

Spanish language

Analytical thinking

Teamwork

Attention to detail

Client focus

GIS experience

Job description

GlobalLogic in Wrocław is looking for graduates to join our team as an entry-level IT support specialist. You will interact with clients in English and Spanish and gain hands-on experience in a dynamic IT environment.

We value continuous learning, collaboration, and delivering high-quality service. You will resolve inquiries, follow project policies, and benefit from our Learning & Development initiatives as you grow with the company.