Entry-Level Bilingual IT Support – Spanish/English

Hitachi Vantara Corporation; Wrocław; On-site; PLN 42,000 - 52,000; Full time

Job summary

GlobalLogic in Wrocław is seeking entry-level IT support professionals who enjoy languages and aim to break into IT. You will work in an office environment, interacting with Spanish-speaking clients while learning about project policies and processes.

Ideal candidates are fluent in English and Spanish, curious, and able to work in a team. No prior professional experience required; growth opportunities and a supportive Learning & Development team are offered.

Qualifications

• Mandatory knowledge of English and Spanish language.
• Dominican Republic knowledge (experience of living or travelling).
• Analytical thinking and ability to work in a team.
• Attention to detail and client focus.

Responsibilities

• Providing support and resolving client's inquiries.
• Deliver high standard service based on project KPIs.
• Maintaining absolute confidentiality of project and client data.
• Working in the ticketing system.

Skills

English

Spanish

Analytical thinking

Teamwork

Attention to detail

GIS experience

Tools

Ticketing system

Job description

GlobalLogic in Wrocław is seeking entry-level IT support professionals who enjoy languages and aim to break into IT. You will work in an office environment, interacting with Spanish-speaking clients while learning about project policies and processes.

Ideal candidates are fluent in English and Spanish, curious, and able to work in a team. No prior professional experience required; growth opportunities and a supportive Learning & Development team are offered.