Bilingual IT Support — Spanish/English (Argentina)

GlobalLogic; Poland; On-site; PLN 36,000 - 60,000; Full time

Benefits offered by this job

Empowering Projects

Empowering Growth

DE&I Matters

Flexible Opportunities

Job summary

GlobalLogic in Poland is seeking a Junior Project Support Specialist with Spanish knowledge for the Argentina region. This on-site role in Wrocław offers entry-level IT support experience, focusing on multilingual communication and adherence to project policies.

You will handle client inquiries, work in a ticketing system, and maintain confidentiality while contributing to KPI-driven service levels. This is an excellent start for a career in IT services.

Qualifications

• Mandatory knowledge of English and Spanish.
• Argentina region knowledge.
• Analytical thinking.
• Ability to work in a team.
• Ability to comprehend the project policy guidelines.
• Good hands and eye coordination for annotation.
• Attention to detail.
• Client focus.
• Nice to have : GIS system experience.

Responsibilities

• Providing support and resolving client's inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

Skills

English & Spanish language

Argentina region knowledge

Analytical thinking

Ability to work in a team

Project policy guidelines

Annotation - hands-eye coordination

Attention to detail

Client focus

Tools

GIS system

Job description

GlobalLogic in Poland is seeking a Junior Project Support Specialist with Spanish knowledge for the Argentina region. This on-site role in Wrocław offers entry-level IT support experience, focusing on multilingual communication and adherence to project policies.

You will handle client inquiries, work in a ticketing system, and maintain confidentiality while contributing to KPI-driven service levels. This is an excellent start for a career in IT services.