Bilingual IT Project Support Specialist - Spanish/English

GlobalLogic; Wrocław; Hybrid; PLN 42,000 - 64,000; Full time

Job summary

GlobalLogic in Wrocław, Poland, is seeking a Junior Project Support Specialist with English and Spanish to join our IT team. You will provide support, resolve client inquiries, and work within a ticketing system to meet project KPIs.

Colombia region knowledge, analytical thinking, teamwork, attention to detail and client focus are essential. Nice to have GIS experience; this role emphasizes learning, growth, and collaboration in a diverse, inclusive environment.

Qualifications

• Mandatory knowledge of English and Spanish
• Colombia region knowledge (experience of living or travelling)
• Analytical thinking
• Ability to work in a team
• Ability to comprehend the project policy guidelines
• Good hands and eye coordination for annotation
• Attention to detail
• Client focus
• Nice to have GIS system experience.

Responsibilities

• Providing support and resolving client’s inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

Skills

English fluency

Spanish

Colombia region knowledge

Analytical thinking

Team collaboration

Attention to detail

Client focus

Ticketing system

Tools

GIS experience

Job description

GlobalLogic in Wrocław, Poland, is seeking a Junior Project Support Specialist with English and Spanish to join our IT team. You will provide support, resolve client inquiries, and work within a ticketing system to meet project KPIs.

Colombia region knowledge, analytical thinking, teamwork, attention to detail and client focus are essential. Nice to have GIS experience; this role emphasizes learning, growth, and collaboration in a diverse, inclusive environment.