Bilingual IT Project Support Specialist (Spanish/EN)

GlobalLogic; Poland; On-site; PLN 42,000 - 64,000; Full time

Job summary

GlobalLogic in Wrocław is looking for a Junior Project Support Specialist who enjoys Spanish and has knowledge of the Dominican Republic region. This entry-level IT support role welcomes recent graduates who want to start a career in an international company.

You will provide first-line client support, resolve inquiries, and work within a ticketing system while adhering to project KPIs. English and Spanish fluency, good teamwork, attention to detail, and confidentiality are essential.

Qualifications

• Fluent in English and Spanish; knowledge of Dominican Republic region is required.
• Analytical thinking and ability to work in a team.
• Ability to follow project policy guidelines and maintain confidentiality.
• Good hand-eye coordination for annotations; strong attention to detail.

Responsibilities

• Providing support and resolving client’s inquiries.
• Deliver high standard service based on project KPIs.
• Maintaining absolute confidentiality of project and client data.
• Working in the ticketing system.

Skills

English language

Spanish language

Dominican Republic knowledge

Analytical thinking

Teamwork

Policy guidelines

Hand-eye coordination

Attention to detail

Client focus

Tools

GIS

Job description

GlobalLogic in Wrocław is looking for a Junior Project Support Specialist who enjoys Spanish and has knowledge of the Dominican Republic region. This entry-level IT support role welcomes recent graduates who want to start a career in an international company.

You will provide first-line client support, resolve inquiries, and work within a ticketing system while adhering to project KPIs. English and Spanish fluency, good teamwork, attention to detail, and confidentiality are essential.