Bilingual Content Moderator (EN/IT) – On‑Site Kraków, 24/7

Accenture Poland; Kraków; On-site; PLN 60,000 - 100,000; Full time

Benefits offered by this job

Full-time employment contract

Training package

Buddy program

Private medical care

Employee share plan

Lunch card

Inclusive, multicultural environment

Job summary

Accenture Poland is seeking a Content Moderator to join our Trust & Safety team in Kraków. You will review, classify, and escalate user content in line with client guidelines, using specialized tools, while maintaining resilience when handling sensitive material.

The role requires English and Italian fluency, a 3-shift schedule (24/7), on-site work at Lublańska Street, and a strong commitment to safe online communities. We offer extensive training and career development.

Qualifications

• Fluency in English and Italian.

Responsibilities

• Review, classify and/or remove content according to client guidelines, using specific tools and channels
• Understand and remain updated on changing client policies and guidelines
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
• Serve as an advocate for the user community
• Participate in process improvement initiatives that improve quality and efficiency of work
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

Skills

English

Italian

Job description

Accenture Poland is seeking a Content Moderator to join our Trust & Safety team in Kraków. You will review, classify, and escalate user content in line with client guidelines, using specialized tools, while maintaining resilience when handling sensitive material.

The role requires English and Italian fluency, a 3-shift schedule (24/7), on-site work at Lublańska Street, and a strong commitment to safe online communities. We offer extensive training and career development.