Kraków-Based Content Moderation Specialist (LT/EN)

Cognizant; Kraków; On-site; PLN 78,000 - 145,000; Full time

Benefits offered by this job

Multisport Card

LuxMed

Life Insurance

Cafeteria benefits

Gaming space

Wellness activities

Career development

Language courses

Job summary

Cognizant Poland is seeking a Content Moderator to join our Kraków office. You will review user reports, identify content per policies, and help maintain safe online communities while handling sensitive material.

The role requires Lithuanian at C1 and English at B2, willingness to work 24/7 shifts including weekends, and strong communication and organizational skills. We offer extensive benefits and professional development in a multinational environment.

Qualifications

• Proficiency in Lithuanian at C1 and English at B2.
• Willingness to work 24/7 shift pattern including weekends.
• Excellent communication (verbal and written) and interpersonal skills.
• Quick learner and adaptable to learn new processes, concepts, and skills.
• Excellent organizational and time management skills.
• Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard.

Responsibilities

• Revision of user reports regarding website content.
• Analysis and identification of content according to compliance policies.
• Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies.
• Using market specific knowledge and insights to improve the support of user community.
• Revision of sensitive content, sometimes involving graphic or disturbing subject matter.

Skills

Lithuanian C1

English B2

24/7 shifts

Communication

Time management

Attention to detail

Adaptability

Neutral mindset

Job description

Cognizant Poland is seeking a Content Moderator to join our Kraków office. You will review user reports, identify content per policies, and help maintain safe online communities while handling sensitive material.

The role requires Lithuanian at C1 and English at B2, willingness to work 24/7 shifts including weekends, and strong communication and organizational skills. We offer extensive benefits and professional development in a multinational environment.