Video Content Moderator — 24/7 Shifts (Croatian/English)

Cognizant; Kraków; On-site; PLN 70,000 - 100,000; Full time

Benefits offered by this job

Multisport Card

LuxMed medical healthcare including...

Life insurance

Cafeteria benefits

Job summary

Cognizant in Kraków is seeking a Video Content Moderator to join our on-site team. You will review user reports, assess content against policies, and help maintain safe, respectful online spaces for a world‑famous video platform.

We value quick learners, strong communication skills, and the ability to handle sensitive content. This role requires 24/7 shift availability and a commitment to quality, with extensive benefits and a multinational work environment.

Qualifications

• Proficiency of Croatian language on at least C1 level and English at B2 level.
• Availability to work on 24/7 shift pattern (including weekend shifts) from the office.
• Excellent communication (verbal and written) and interpersonal skills.
• Quick learner and adaptable to learn new processes, concepts, and skills.
• Excellent organizational and time management skills.
• Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard.

Responsibilities

• Revision of user reports regarding website content.
• Analysis and identification of content according to compliance policies.
• Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies.
• Using market specific knowledge and insights to improve the support of user community.
• Revision of sensitive content, sometimes involving graphic or disturbing subject matter.

Skills

Croatian language

English proficiency

24/7 shift

Communication

Time management

Attention to detail

Job description

Cognizant in Kraków is seeking a Video Content Moderator to join our on-site team. You will review user reports, assess content against policies, and help maintain safe, respectful online spaces for a world‑famous video platform.

We value quick learners, strong communication skills, and the ability to handle sensitive content. This role requires 24/7 shift availability and a commitment to quality, with extensive benefits and a multinational work environment.