Associate Delivery Manager

HSBC Holdings plc; Kraków; On-site; PLN 120,000 - 162,000; Full time

Benefits offered by this job

Healthcare

Pension and life assurance

Multisport card

Home office set-up reimbursement (up 2

CSR initiatives

Job summary

HSBC Holdings plc in Kraków is seeking an Associate Delivery Manager to orchestrate technology and business change initiatives. You will work with Delivery Leads and stakeholders to translate requirements into Epics and User Stories, and to help build delivery plans and risk controls.

You’ll apply Agile methods within the Change framework, support risk mitigation and governance, and contribute to adoption activities across large, complex programmes.

Qualifications

• Experience of agile delivery including Programme Increment planning, sprint planning, Jira and Confluence.
• Strong stakeholder-management, communication, critical-thinking and problem-solving skills.
• A pragmatic approach and the ability to operate effectively through ambiguity and changing priorities.
• Understanding of change methodologies.
• Ability to plan change activities and manage risks; able to work independently and collaboratively.
• Financial industry delivery experience.

Responsibilities

• Support the initiation, design and delivery of technology and business change initiatives, under guidance of Delivery Leads and Delivery Managers.
• Contribute to and maintain delivery plans for scope, schedule, dependencies, budget, resources and risks.
• Break business requirements into epics and user stories for technology backlogs.
• Coordinate change and implementation activities, resolve blockers and escalate as needed.
• Identify and track risks, support mitigations and governance channels.
• Build relationships with business, technology, digital and partner teams to support delivery outcomes.
• Contribute to change-impact assessments and adoption activities to minimise disruption.
• Apply change controls and internal standards, share lessons learned and improve delivery practices.

Skills

Agile delivery

PI planning

Sprint planning

Stakeholder management

Communication

Critical thinking

Problem solving

Change management

Ambiguity tolerance

Planning & risk

Tools

Jira

Confluence

Job description

Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity
Join UK Change Execution & Performance as an Associate Delivery Manager, supporting the initiation, design and delivery of technology and business change. Working with Delivery Leads, Delivery Managers and stakeholders across HSBC, you’ll own agreed activities and help coordinate scope, schedules, dependencies, budgets and risks to deliver outcomes and realise benefits. You’ll apply Agile methods where appropriate within the relevant Change framework, help translate requirements into Epics and User Stories for technology backlogs and contribute to delivery plans, resourcing and change controls. You’ll support risk mitigation, elevate matters beyond your remit and build experience supporting larger or more complex initiatives throughout their lifecycle.

What you’ll do

• Support the initiation, design and delivery of technology and business change initiatives, taking ownership of agreed activities under the guidance of Delivery Leads and Delivery Managers
• Contribute to and maintain delivery plans for assigned activities, tracking scope, schedule, dependencies, budget, resources and risks
• Work with business and technology stakeholders to break business requirements into epics and user stories for technology backlogs
• Coordinate assigned change and implementation activities, help resolve delivery blockers within your remit and elevate issues requiring wider support or decisions
• Identify and track business, delivery, control and reputational risks within your assigned area, support mitigation actions and elevate through agreed governance channels
• Build effective working relationships with business, technology, digital and specialist partners to support delivery outcomes and the realisation of benefits
• Contribute to change-impact assessments and adoption activities, helping minimise disruption and mitigate deployment risks for customers and colleagues
• Apply agreed change controls and internal standards to your work, share lessons learned and contribute to improvements in delivery practices within UK Bank

What you need to have to succeed in this role

• Experience of agile delivery including Programme Increment planning, sprint planning, Jira and Confluence
• Strong stakeholder-management, communication, critical-thinking and problem-solving skills
• A pragmatic approach and the ability to operate effectively through ambiguity and changing priorities
• Understanding of change methodologies
• Ability to plan change activities and manage risksAbility to work independently and collaboratively, effectively prioritising tasks and competing demands
• Financial industry delivery experience

What we offer
The pay range for this role is 10734 PLN - 14500 PLN (monthly, gross).
Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.
We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Cafeteria platform
• Employee assistance program
• Additional contributions to PPK scheme
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test (for external candidates only)
• Telephone screen (for external candidates only)
• Interview with the hiring manager

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.