Associate Delivery Enablement Manager

HSBC Holdings plc; Kraków; On-site; PLN 119,000 - 151,000; Full time

Benefits offered by this job

Multisport card

Private medical care

Life insurance

Home office setup reimbursement (up to

Cafeteria platform

Employee assistance program

Flexible working hours

Free parking

Job summary

HSBC Service Delivery Polska Sp. z o.o., part of HSBC Holdings plc, seeks an Associate Delivery Enablement Manager to join the UK Change and Execution Performance team. The role focuses on delivery coordination, governance and continuous improvement across Sub-Value Streams to support HSBC UK change outcomes.

You will work with delivery partners, use Jira/Confluence for tracking and help prepare plans, risks and decisions, enabling efficient change delivery and improved business value.

Qualifications

• Experience coordinating projects or change delivery in a complex environment.
• Practical understanding of Agile delivery approaches and willingness to develop further knowledge of the HSBC Change Framework.
• Experience using Jira and Confluence to support delivery tracking, planning and governance.
• Excellent written and verbal communication with stakeholders.
• Strong analytical skills and ability to interpret information to identify key messages.
• Knowledge of delivery planning, governance, risks, issues, dependencies and actions.
• Hold SAFe Agilist, PMP, Prince2 training or certification or equivalent experience.

Responsibilities

• Coordinate change management activities with Sub-Value Stream stakeholders in line with the UK Change and Execution Target Operating Model.
• Provide day-to-day delivery coordination, governance and reporting support to the Value Stream Delivery Enablement Manager.
• Collate, validate and present Sub-Value Stream delivery information including progress against Outcomes and Key Results.
• Identify delivery risks, issues, dependencies and blockers; contribute to mitigation and governance.
• Support PI Planning, Quarterly Business Review prep and budget tracking.
• Contribute to benefits tracking, QA and continuous-improvement across the change lifecycle.
• Coordinate resource-management activities including onboarding and stakeholder mapping.

Skills

Project coordination

Agile delivery

Jira

Confluence

Stakeholder communication

Delivery planning

SAFe/PMI/Prince2 awareness

Tools

Jira

Confluence

Job description

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

HSBC Service Delivery Polska Sp. z o.o., part of HSBC Holdings plc, is looking for an Associate Delivery Enablement Manager to join the UK Change and Execution Performance team. The team helps shape and implement strategic change for HSBC UK by working closely with change execution and delivery partners. This is a delivery coordination, governance, reporting and continuous-improvement role supporting the Value Stream Delivery Enablement Manager. You will help UK Sub-Value Streams maintain transparency across plans, progress, risks, dependencies, decisions and outcomes and identify opportunities to simplify processes and improve how change is delivered. You will contribute to enabling the HBUK strategy through change outcomes that benefit the business and customers and learn to use an AI-infused toolset to develop new approaches to delivering outcomes.

What you'll do

• Build working knowledge of the HSBC Change Framework and how it is applied across Value Stream and Sub-Value Stream programmes, seeking guidance where needed
• Coordinate change management activities with key Sub-Value Stream stakeholders in line with the UK Change and Execution Target Operating Model
• Provide day-to-day delivery coordination, governance and reporting support to the Value Stream Delivery Enablement Manager
• Own the timely collation, validation and presentation of Sub-Value Stream delivery information including progress against Outcomes and Key Results, milestones and business value
• Help identify delivery risks, issues, dependencies and blockers, contribute to mitigation planning and elevate through the appropriate governance routes
• Support delivery teams with PI Planning, Quarterly Business Review preparation and budget tracking, including collection and reconciliation of relevant information
• Contribute to benefits tracking, quality assurance and continuous-improvement activities across the change lifecycle including closure and lessons learned
• Coordinate agreed Sub-Value Stream resource-management activities including onboarding while building knowledge of key stakeholders, delivery goals and operating context

What you need to have to succeed in this role

• Experience supporting or coordinating projects, programmes or change delivery in a complex environment
• Practical understanding of Agile delivery approaches and willingness to develop further knowledge of the HSBC Change Framework
• Use Jira and Confluence to support delivery tracking, planning and governance
• Communicate clearly in writing and verbally with stakeholders
• Strong attention to detail combined with the ability to understand wider business outcomes
• Strong analytical skills and the ability to interpret information and identify key messages
• Good understanding of delivery planning, governance, risks, issues, dependencies and actions
• Hold SAFe Agilist, PMP, Prince2 training or certification or bring equivalent demonstrable experience

What we offer

The pay range for this role is 10 700 PLN - 13 500 PLN (monthly, gross).

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Cafeteria platform
• Employee assistance program
• Additional contributions to PPK scheme
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking

Recruitment process

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test (for external candidates only)
• Telephone screen (for external candidates only)
• Interview with the hiring manager

Equality, diversity and inclusion

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
If you have a need that requires accommodations or changes during the recruitment process, please let us know.