Delivery Manager

HSBC Holdings plc; Kraków; On-site; PLN 169,000 - 223,000; Full time

Benefits offered by this job

Multisport card

Private medical care

Life insurance

Home office setup reimbursement (up to

Free parking

Flexible working hours

CSR initiatives

Training and education support

Job summary

HSBC Holdings plc in Kraków is seeking a Delivery Manager to support Delivery Leads within Change Execution in delivering and embedding change across Technology and Business Change Programmes.

You’ll work with business and delivery partners to initiate, design and deliver change, ensure benefits realisation, and influence stakeholders through HSBC’s change framework.

Qualifications

• Experience delivering complex business and technology change through full lifecycle of change.

Responsibilities

• Deliver programme outcomes balancing scope, schedule, interdependencies, budget and risks.
• Decompose complex requirements into Epics and User Stories for technology backlogs.

Skills

Delivery management

Stakeholder management

Agile delivery

UAT / QA

Planning & scheduling

Jira & Confluence

Tools

Jira

Confluence

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

UK Change Execution & Performance is looking for a Delivery Manager to support Delivery Leads within Change Execution in delivering and embedding change. You’ll work closely with the business and delivery partners to initiate, design and deliver change and ensure benefits realisation across Technology and Business Change Programmes. The role operates at executive level and engages and influences a wide spectrum of stakeholders and partners across HSBC.

What you’ll do

• Deliver programme outcomes proactively, balancing scope, schedule, interdependencies, budget and risks
• Support business stakeholders to decompose complex requirements into Epics and User Stories for Technology backlogs with minimal cross-product co-ordination
• Manage and support relationships with internal and external stakeholders
• Embed Agile methodologies within Technology teams including Scrum, Kanban and Lean in line with the bank’s transformation frameworks
• Support senior Project and Programme Managers across the initiative lifecycle to deliver larger, more complex or high priority Programmes and Projects
• Define staffing and resourcing needs, responsibilities and delivery schedules
• Establish effective programme controls and procedures
• Promote adoption of HSBC standards and maintain alignment with the Change framework at all times

What you need to have to succeed in this role

• Demonstrate strong experience delivering complex business and technology change through the full lifecycle of change
• Run User Acceptance Testing or comparable quality and release-readiness activity across multiple teams
• Build integrated plans covering scope, resources, estimates, environments, dependencies, defects, retesting and contingency
• Apply practical defect management including severity, ageing, prioritisation, fix sequencing and retesting
• Use agile delivery practices including Programme Increment planning, sprint planning, Jira and Confluence
• Partner confidently across Business, Technology, Operations, quality assurance and external delivery teams
• Communicate effectively with strong stakeholder management, critical-thinking and problem-solving skills
• Operate effectively through ambiguity and changing priorities using a pragmatic approach

What we offer

The pay range for this role is 15,108 PLN - 20000 PLN monthly, gross.
Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Cafeteria platform
• Employee assistance program
• Additional contributions to PPK scheme
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking
  

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test (for external candidates only)
• Telephone screen (for external candidates only)
• Interview with the hiring manager

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.