Senior Value Stream Operations Lead

HSBC Holdings plc; Kraków; Hybrid; PLN 226,000 - 297,000; Full time

Benefits offered by this job

Multisport card

Private medical care

Life insurance

One-time home office setup reimb.

Cafeteria platform

Employee assistance program

Flexible working hours

Free parking

Additional bonuses for recognition

Job summary

HSBC Holdings plc in Kraków is seeking a Senior Value Stream Operations Manager to lead governance and reporting across delivery, finance and PMO support. You will partner with Value Stream leadership to drive operational excellence across budgeting, forecasting and risk management.

This senior role requires strong experience in change programmes, cross-functional collaboration, and the ability to translate complex data into concise insights for senior stakeholders.

Qualifications

• Experience in complex change, transformation, portfolio, programme or Value Stream environments.
• Financial management experience including planning, budgeting, forecasting, variance analysis and senior reporting.
• Understanding of change governance, delivery lifecycles, assurance and control requirements.
• Strong strategic thinking, judgement and attention to detail for translating data into insight and actions.
• Ability to influence, challenge and negotiate with senior stakeholders.

Responsibilities

• Establish and maintain Value Stream reporting and governance rhythm with integrated delivery, financial, resource and control performance.
• Produce clear, concise reporting for Value Stream forums and governance bodies.
• Ensure consistent definitions and trusted data across reporting.
• Track delivery against outcomes, milestones and dates, flagging variances and trends.
• Coordinate governance actions and drive closure with accountable owners.
• Lead Value Stream’s financial oversight, forecasting and reporting of investments and tech expenditure.
• Maintain oversight of change framework, controls and governance requirements.
• Maintain integrated demand, capacity and resource planning across initiatives.

Skills

Change management

Financial governance

Resource planning

Stakeholder management

Reporting & analytics

PMO coordination

Cross-functional collaboration

Strategic thinking

Communication

Tools

Spreadsheets

Data analysis tools

Change tooling

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

Join UK Change Execution in a senior leadership role at the heart of Value Stream delivery. As a Senior Value Stream Operations Manager you’ll partner with Value Stream leadership to support operational excellence across financial management, governance, resource planning, delivery assurance and PMO capability. Working across business, technology and delivery teams you’ll provide the insight, challenge and operational discipline needed to support better prioritisation, investment decisions and delivery outcomes.

What you’ll do

• Establish and maintain the Value Stream reporting and governance rhythm, providing an integrated view of delivery, financial, resource, risk and control performance
• Produce clear, concise and decision-focused reporting for Value Stream forums and relevant market and global governance
• Ensure reporting uses consistent definitions, trusted source data and clear ownership, addressing incomplete, late or inconsistent information
• Track delivery against agreed outcomes, milestones, commitments and live dates, highlighting material variance, emerging trends and decisions required
• Coordinate governance actions and ensure accountable owners progress them to closure, including setting clear priorities, standards and expected outcomes for PMO support aligned to Value Stream needs
• Lead Value Stream’s financial oversight, forecasting and reporting across approved change investment and relevant technology expenditure
• Maintain oversight of adherence to the applicable change framework, mandatory controls, governance requirements and ways of operating
• Maintain an integrated view of demand, capacity, vacancies, assignments, key-person dependencies and future resource needs and coordinate resource planning across initiatives and teams

What you need to have to succeed in this role

• Demonstrate strong experience in complex change, transformation, portfolio, programme or Value Stream environments
• Bring demonstrable financial management experience including planning, budgeting, forecasting, variance analysis and senior reporting
• Demonstrate a strong understanding of change governance, delivery lifecycles, assurance and control requirements
• Bring strong strategic thinking, sound judgement and attention to detail to analyse complex information and translate it into concise insight, decisions and recommended actions
• Influence, challenge and negotiate at all levels with or without formal authority
• Manage multiple competing priorities and cross-functional stakeholders
• Communicate effectively in writing and verbally including senior governance materials, building trust-based networks across business, delivery, Finance, Technology, Risk and Control functions
• Use strong capability in spreadsheets, data analysis, reporting and change tooling with high financial literacy

What we offer

The pay range for this role is 20242 PLN - 26600 PLN (monthly, gross).

Additional car allowance in the amount of 4786 PLN (monthly, gross)

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Cafeteria platform
• Employee assistance program
• Additional contributions to PPK scheme
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test (for external candidates only)
• Telephone screen (for external candidates only)
• Interview with the hiring manager

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

You’ll achieve more when you join HSBC.