Associate Business Analyst

HSBC Holdings plc; Kraków; On-site; PLN 120,000 - 162,000; Full time

Benefits offered by this job

Private medical care

Multisport card

Life insurance

Free parking

Flexible hours

Home office reimbursement

CSR initiatives

Job summary

HSBC Holdings plc in Kraków is seeking an Associate Business Analyst to support Delivery Leads within Change Execution, collaborating with business and delivery partners to design solutions with clear outcomes and manage the full change lifecycle.

You will capture and document processes, contribute to solution design, manage timelines and stakeholder engagement, and assist in implementing changes across the organization.

Qualifications

• Experience of working change in delivery.
• Ability to identify, document and manage change requirements.
• Understanding of the change lifecycle including business requirements gathering, verification and validation.
• Process design and mapping skills with detailed process flows.
• Understanding of the financial services industry.
• Ability to collaborate with a wide range of stakeholders and gain buy-in.

Responsibilities

• Capture, analyse and document business process
• Participate in the design of solutions or change interventions
• Contribute to change management activities including timeline planning and stakeholder engagement
• Collaborate on change interventions including training and communication
• Track and document progress and manage status reporting
• Assist in the implementation of solutions

Skills

Change delivery experience

Documentation & requirements

Change lifecycle understanding

Process design & mapping

Financial services knowledge

Stakeholder engagement

Communication & critical thinking

Agile delivery

Tools

Jira

Confluence

Job description

Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

UK Change Execution & Performance is looking for an Associate Business Analyst to support the Delivery Leads within Change Execution in delivering and embedding change, working closely with the business and our delivery partners. You’ll collaborate with the business on the need for change and help design solutions with clear business outcomes. The role supports activity across the full change lifecycle, including Requirements Management, Design, Change Management and Implementation Management, with a focus on accelerating benefits and minimising risk and disruption during deployment.

What you’ll do

• Capture, analyse and document business process
• Participate in the design of solutions or change interventions
• Contribute to change management activities including timeline planning and stakeholder engagement
• Collaborate on change interventions including training and communication
• Track and document progress and manage status reporting
• Assist in the implementation of solutions

What you need to have to succeed in this role

• Bring experience of working change in delivery
• Demonstrate the ability to identify, document and manage change requirements
• Apply understanding of the change lifecycle including business requirements gathering, verification and validation
• Use process design and mapping skills including detailed process flows
• Show understanding of the financial service industry
• Collaborate with a wide range of stakeholders, ensuring buy in and engagement
• Use excellent communication, critical thinking and problem-solving skills
• Bring experience of agile delivery including Programme Increment planning, sprint planning, Jira and Confluence

What we offer

The pay range for this role is 10733 PLN - 14500 PLN monthly, gross.
Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.
We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Cafeteria platform
• Employee assistance program
• Additional contributions to PPK scheme
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking
  

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test (for external candidates only)
• Telephone screen (for external candidates only)
• Interview with the hiring manager
  

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
If you have a need that requires accommodations or changes during the recruitment process, please let us know.