Assistant Facilities Manager

JLL; Województwo pomorskie; On-site; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Private healthcare

Life insurance

Career development programs

Employee assistance program

Job summary

JLL in Warsaw is seeking an Assistant Facilities Manager to support delivery of top-tier FM services across a portfolio of properties. You will work with the Senior Facilities Manager and on-site teams to ensure operational excellence, compliance, and client satisfaction.

You will balance hands-on site visits with administrative duties, including health and safety coordination, contractor management, and client reporting, while growing your FM career with a global leader.

Qualifications

• Extensive facilities management experience in commercial environments.
• Fluency in Polish and English with strong communication skills.
• Strong client relationship management and service delivery skills.
• Financial acumen including budget management and cost control.

Responsibilities

• Support Facilities Managers in delivering FM services across multiple properties.
• Manage Building Management Systems, PPM schedules and health & safety compliance.
• Act as go-to person for facilities and crisis management activities.
• Develop relationships with client stakeholders, landlords and FM vendors.
• Coordinate and supervise contractors during interventions and review safety documentation.
• Monitor office housekeeping and support services including events and concierge operations.
• Manage local budgets, process purchase orders and invoices, control spend.
• Travel regularly to site locations to support on-site teams.

Skills

Facilities management

Budget management

Contractor management

Health & safety coordination

Building Management Systems

PPM schedules

Client relationship management

Leadership

Problem solving

Tools

Building Management Systems

Job description

We're looking for a skilled Assistant Facilities Manager to support the delivery of best-in-class facilities services across our portfolio in Warsaw. In this role, you'll work closely with the Senior Facilities Manager and on-site teams to ensure operational excellence, compliance, and exceptional client satisfaction. You'll balance hands‑on site visits with key administrative responsibilities including health and safety coordination, contractor management, and client reporting. This is an excellent opportunity to grow your FM career with a global leader while making a tangible impact on workplace environments. Join us and be part of a team that's shaping the future of facilities management.

What You'll Do:

• Support Facilities Managers in delivering high-quality FM services across multiple properties, ensuring compliance, efficiency, and client satisfaction
• Manage Building Management Systems, PPM schedules, task systems, and health & safety compliance to maintain operational standards
• Act as the go-to person for facilities and crisis management activities, providing timely solutions and removing potential roadblocks
• Develop strong relationships with client stakeholders, landlords, managing agents, and FM vendors to ensure seamless service delivery
• Coordinate and supervise contractors during interventions, reviewing health & safety documentation and ensuring safe working practices
• Monitor office housekeeping, cleanliness standards, and support services including events, food & beverage, and concierge operations
• Manage local budgets, process purchase orders and invoices, and proactively control spend in line with JLL and client policies
• Travel regularly to various locations to conduct site visits, support on-site teams, and ensure operational excellence is maintained

What We're Looking For

• Extensive facilities management experience in commercial environments with a proven operational delivery track record
• Fluency in both Polish and English, with excellent communication skills tailored to diverse audiences
• Strong client relationship management skills with the ability to build partnerships and deliver exceptional service
• Solid financial acumen including budget management, invoice processing, and cost control
• Knowledge of building systems, workplace strategies, PPM schedules, and FM technology solutions
• Demonstrated leadership ability to mentor teams, drive engagement, and promote excellence in service delivery
• Strong problem‑solving skills with a hands‑on approach to addressing technical repairs and building issues
• Proactive mindset focused on adding value through innovation, continuous improvement, and attention to detail

What You Can Expect From Us

• Competitive Rewards & Benefits Permanent contract after probation period, private healthcare, cafeteria system, life insurance, and employee assistance program.
• Career Development & Growth Robust development opportunities with 80% employee participation in structured programs, AI upskilling, and professional training.
• Stability & Recognition 78% employee recommendation rate, recognized for 18 consecutive years as one of the World's Most Ethical Companies.
• Inclusive & Supportive Culture Strong commitment to Diversity, Equity & Inclusion across multiple employee resource groups and initiatives.
• Global Perspective 60 nationalities and 40 languages represented, offering rich cultural exchange and collaboration opportunities.