Application Management Framework Manager

Hitachi Automotive Systems Americas, Inc.; Kraków; On-site; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary and incentives

Well-being and care

Paid and unpaid leave

Flexible work options

Financial security benefits

Job summary

HITACHI ENERGY POLAND SP. Z O.O. is seeking an experienced IT professional to lead the Application Management initiatives across the business unit.

You will define and maintain the governance framework, standards, and templates, while guiding Application Managers through training and onboarding to ensure consistent service delivery. The role requires 5–8 years in IT within a global organization, strong ITSM and governance experience, ServiceNow and CMDB proficiency, and excellent stakeholder

Qualifications

• Bachelor's or Master's degree in a relevant field.
• 5–8 years of IT experience in a global organization.
• Experience with IT governance, ITSM, and Application Management.
• Experience with ServiceNow and CMDB management.
• Proven ability to develop governance frameworks and operational docs.
• Strong Excel, PowerPoint and Word skills.
• Excellent communication and stakeholder management skills.
• Fluent English, both spoken and written.

Responsibilities

• Define, maintain, and improve the Application Management Framework across the Business Unit.
• Develop standards, processes, templates, and governance docs.
• Support Application Managers via training and onboarding.
• Drive improvements in governance, ownership quality, and CMDB data quality.
• Define criteria for transitioning apps to service providers and oversee handover.
• Identify opportunities to simplify and standardize processes.
• Collaborate with Portfolio, Compliance, and support teams to raise maturity.

Skills

Application Management

IT Governance

ITSM

ServiceNow

CMDB

Stakeholder management

Process improvement

English proficiency

Education

Bachelor's degree

Master's degree

Tools

ServiceNow

CMDB tools

Job description

Location: Krakow, Lesser Poland, Poland Job ID: R0141327 Date Posted: 2026-09-24 Company Name: HITACHI ENERGY POLAND SP. Z O.O. Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No

Job Description

The Opportunity: Responsible for establishing, maintaining, and continuously improving the Application Management Framework across the High Voltage Business Unit to ensure applications are managed consistently, support services are delivered in accordance with Hitachi Energy standards and policies, and Application Managers are equipped with the appropriate processes, standards, and governance.

How You'll Make an Impact

• Define, maintain, and continuously improve the Application Management Framework across the Business Unit.
• Develop and maintain Application Management standards, processes, templates, and governance documentation to ensure alignment with Hitachi Energy policies and requirements.
• Actively support Application Managers through training, onboarding, guidance, and knowledge-sharing activities.
• Drive improvements in application governance, application ownership quality, and Configuration Management Database (CMDB) data quality.
• Define criteria for transitioning applications to Application Management Services providers, support application selection and handover activities, and ensure suppliers deliver services in line with agreed standards, service levels, and operational requirements.
• Identify opportunities to simplify, standardize, and improve Application Management processes and ways of working.
• Collaborate closely with Portfolio Management, Compliance Management, Application Managers, and support teams to increase Application Management maturity across the Business Unit.

Your Background

Bachelor's or Master's degree in Information Systems, Computer Science, Business Administration, or a related field.

5-8 years of professional experience in IT within a global organization, with strong expertise in Application Management, IT Governance, IT Service Management (ITSM), or a related discipline.

Experience with ServiceNow, CMDB management, and application lifecycle management processes.

Proven experience in developing and maintaining governance frameworks, standards, procedures, and operational documentation.

Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.

Strong analytical, problem-solving, and process improvement skills.

Self-motivated and well organized, with excellent prioritization, multitasking, and stakeholder management skills.

Strong communication, presentation, and influencing skills, with the ability to work effectively across global and cross-functional teams.

Proficiency in spoken and written English is required.

More About Us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well-being, we build a workplace where personal and organizational success grow together.

• Competitive salary and incentives
• Well-being and care
• Paid and unpaid leave
• Flexible work options
• Benefits that support your financial security

You will receive more specific information during the recruitment process.

Applicable only for Poland location align with local law regulations - We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles- particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions- additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

About Hitachi

Hitachi brings together the world's greatest minds to help breathe life into new possibilities - and drive innovation for a better future. That's why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world's biggest challenges. Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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