Purpose Of The Position
Ensuring stable and efficient software deployment as well as qualified second-level support for client applications. This role combines technical packaging expertise with in-depth troubleshooting in daily IT operations.
Currently We Are Looking For
APPLICATION ENGINEER (m/k)
Location: Opolska, Kraków
Your Role
Application Packaging & Deployment
- Packaging applications (MSI, EXE) for distribution via Microsoft Intune
- Creating .intunewin packages using the Microsoft Win32 Content Prep Tool
- Defining installation and uninstallation routines and detection rules
- Planning, testing, and rolling out software packages
- Maintaining and updating existing applications
2nd Level Support – Client Applications
- Analysis and resolution of incidents related to client software
- Troubleshooting installation and runtime issues
- Evaluation of logs and performance of root cause analyses
- Supporting 1st Level Support with more complex issues
- Communication with software providers and internal stakeholders
Cross-functional tasks
- Documentation of packaging, solutions, and processes
- Contribution to the optimization of deployment and support processes
- Support for software testing and quality assurance
What We Require
- Degree in Information Technology or equivalent qualification
- Several years of experience in software packaging and IT support
- Application Packaging & Deployment (MSI, EXE, Intune)
- Software Distribution and Packaging in Enterprise Environments
- Troubleshooting Client Applications and Deployment Processes
- Microsoft Intune
- Windows Installer (MSI), silent installations, and deployment processes
- Strong knowledge of Windows client operating systems
- Experience with PowerShell or other scripting languages is a plus
- Proficiency in English min. B2 (C1 is a plus)
- German language B2
- Analytical thinking and the ability to work in a structured and independent manner
- Strong organizational skills and the ability to prioritize tasks effectively
Your Recruiting Contact
Kamila Dziedzic | SMA Magnetics Sp. z o.o.
#SMA Magnetics Sp. z o.o.
SMA is committed to equal opportunity and diversity – regardless of gender, age, origin, religion, disability, or sexual orientation.