Application Engineer (m/k)

SMA Solar; Kraków; On-site; PLN 100,000 - 150,000; Full time

Job summary

SMA Solar in Kraków is seeking an Application Engineer to ensure stable software deployment and provide qualified 2nd level support for client applications. The role combines packaging expertise with troubleshooting across daily IT operations.

You will handle packaging (MSI/EXE) for Intune, define install/uninstall routines, and contribute to testing, QA, and process optimization while collaborating with cross-functional teams.

Qualifications

• Degree in Information Technology or equivalent qualification.
• Several years of experience in software packaging and IT support.
• Packaging applications (MSI, EXE) and deployment via Intune.
• Troubleshooting client applications and deployment processes.

Responsibilities

• Packaging applications (MSI/EXE) for distribution via Microsoft Intune.
• Creating .intunewin packages using the Win32 Content Prep Tool.
• Defining installation and uninstallation routines and detection rules.
• Planning, testing, and rolling out software packages.
• Maintaining and updating existing applications.

Skills

Analytical thinking

Organizational skills

Prioritizing tasks

English (B2)

German (B2)

Structured and independent work

Education

Degree in Information Technology

Tools

Microsoft Intune

Win32 Content Prep Tool

PowerShell

Windows Installer (MSI)

Job description

Purpose of the Position

Ensuring stable and efficient software deployment as well as qualified second-level support for client applications. This role combines technical packaging expertise with in-depth troubleshooting in daily IT operations.

Currently We Are Looking For

Application Engineer (m/k)

Location: Opolska, Kraków

Your Role

Application Packaging & Deployment

• Packaging applications (MSI, EXE) for distribution via Microsoft Intune
• Creating .intunewin packages using the Microsoft Win32 Content Prep Tool
• Defining installation and uninstallation routines and detection rules
• Planning, testing, and rolling out software packages
• Maintaining and updating existing applications

2nd Level Support – Client Applications

• Analysis and resolution of incidents related to client software
• Troubleshooting installation and runtime issues
• Evaluation of logs and performance of root cause analyses
• Supporting 1st Level Support with more complex issues
• Communication with software providers and internal stakeholders

Cross-functional tasks

• Documentation of packaging, solutions, and processes
• Contribution to the optimization of deployment and support processes

Support for software testing and quality assurance

What We Require

• Degree in Information Technology or equivalent qualification
• Several years of experience in software packaging and IT support
• Application Packaging & Deployment (MSI, EXE, Intune)
• Software Distribution and Packaging in Enterprise Environments
• Troubleshooting Client Applications and Deployment Processes
• Microsoft Intune
• Windows Installer (MSI), silent installations, and deployment processes
• Strong knowledge of Windows client operating systems
• Experience with PowerShell or other scripting languages is a plus
• Proficiency in English min. B2 (C1 is a plus)
• German language B2
• Analytical thinking and the ability to work in a structured and independent manner
• Strong organizational skills and the ability to prioritize tasks effectively

SMA is committed to equal opportunity and diversity – regardless of gender, age, origin, religion, disability, or sexual orientation.