A technology solutions company in Poland is seeking a candidate for a technical support role that involves training customers on their products. Responsibilities include providing application-based knowledge, preparing and executing presentations, and conducting technical demonstrations. Candidates should have a degree in Electrical Engineering, fluency in Polish and good English skills, along with strong communication and analytical abilities. The company offers a supportive culture with a focus on sustainability and work/life balance, including benefits like a free lunch.
Qualifications
Degree in Electrical Engineering from a technical college or university (or equivalent qualification).
Fluency in Polish and good English skills.
Strong communication skills with a customer-focused approach.
Responsibilities
Provide application-based knowledge to support customers.
Prepare and execute presentations for events and training.
Conduct onsite and online trainings and technical demonstrations.
Skills
Fluency in Polish
Customer-focused communication
Analytical thinking
Knowledge of IEC 61850
Technical presentation skills
Experience in technical demonstrations
Education
Degree in Electrical Engineering
Tools
MS Dynamics 365 CRM
PowerBI
Job description
What's it all about?
Provide application-based knowledge to support our customers.
Prepare and execute presentations for Events, Trainings, Workshops, Webinars, etc.
Conduct onsite and online Trainings and technical Demonstrations.
Proactively participate at exhibitions, conferences and user meetings.
Publish and support scientific papers, application notes, and marketing material.
Act as a trusted technical advisor for our customers.
Work closely together with our international marketing and sales team and support with technical inquiries.
Act as knowledge provider and interface within the organization.
Provide customer feedback within the organization.
Contribute to the continuous development and improvement of our products and services.
Work with reporting and strategic development tools: MS Dynamics 365 CRM, PowerBI Analytics, Cloud and AI Tools...
What are we looking for?
Degree in Electrical Engineering from a technical college or university (or equivalent qualification).
Experience in protection systems incl. basics of IEC 61850 is a plus.
Fluency in Polish and good English skills.
Strong communication skills with a customer-focused approach.
Analytical thinking and ability to work across processes and structures.
Passion for new technologies, innovation, and continuous improvement.
What makes us a great place to work?
A unique organizational culture based on trust, personal freedom and individual responsibility.
A work environment with a strong focus on sustainability, diversity and flexible time management.
State-of-the-art infrastructure and professional teams who enjoy their work.
A creative and international environment in which innovative ideas are valued.
A free lunch and many other benefits for your work/life balance.