API Reliability Engineer — Incident Response & Uptime

Global Payments; Warszawa; On-site; PLN 334,800 - 558,000; Full time

Benefits offered by this job

Private medical care

Professional and personal development training

Lunch pass and multisport cards

Fresh fruits every Wednesday

Delicious coffee

Job summary

Global Payments is seeking a detail-oriented Site Reliability Engineer to join our API Operations team in Warsaw, Poland. In this role, you will monitor, diagnose, and resolve production incidents across our API solutions, ensuring their stability and performance.

You will collaborate with various teams to implement best practices and improve incident response times. Candidates should have a Bachelor's degree in a relevant field, 3+ years of SRE or DevOps experience, and proficiency in Python.

Qualifications

• 3+ years of experience in production support, site reliability engineering, or DevOps.
• Strong understanding of cloud infrastructure and observability tools.
• Proficiency in Python or shell scripting.

Responsibilities

• Monitor and resolve production incidents across API implementations.
• Track and investigate latency and failure issues.
• Collaborate with platform engineers for observability best practices.

Skills

Production support experience

Site Reliability Engineering

DevOps knowledge

Cloud infrastructure (GCP preferred)

Proficiency in Python

Problem solving

Communication skills

CI/CD tools

Education

Bachelor's degree in Computer Science, Engineering, or related field

Job description

Global Payments is seeking a detail-oriented Site Reliability Engineer to join our API Operations team in Warsaw, Poland. In this role, you will monitor, diagnose, and resolve production incidents across our API solutions, ensuring their stability and performance.

You will collaborate with various teams to implement best practices and improve incident response times. Candidates should have a Bachelor's degree in a relevant field, 3+ years of SRE or DevOps experience, and proficiency in Python.