AI-Driven Global Logistics Ops Specialist (Sea Freight)

Forto Logistics GmbH & Co. KG; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

Forto Logistics GmbH & Co. KG in Poland is seeking an Operations Specialist (f/m/d) to lead Sea Freight and Rail Import processes and support Export activities in a collaborative, fast-paced environment.

You will own the full lifecycle of shipments, advise clients, coordinate with customs and carriers, and leverage data to drive quality and efficiency while maintaining high customer satisfaction.

Qualifications

• 3+ years of practical experience in Sea Freight operations with a deep focus on Import business.
• Proven ability to adapt and flexibly support Export operations in a dynamic team environment.
• Highly data-driven and organized work ethic with a strong attention to detail.
• Business fluency in Polish and good English skills for effective communication in a cross-functional and international setup.
• Proactive mindset and strong analytical skills to thrive in a fast-paced, demanding environment.

Responsibilities

• Manage the full lifecycle of shipments from booking to invoicing for Import and Export.
• Advise and support clients throughout the entire logistics process with a solution-oriented approach.
• Communicate and coordinate seamlessly with key partners including customs, carriers, and internal stakeholders.
• Prepare and document manual quotations accurately and efficiently to ensure compliant execution.
• Leverage data analysis to monitor customer processes and proactively drive quality enhancements.

Skills

Sea Freight Operations

Import/Export Knowledge

Data Analysis

Attention to Detail

Polish

English

Analytical Thinking

Job description

Forto Logistics GmbH & Co. KG in Poland is seeking an Operations Specialist (f/m/d) to lead Sea Freight and Rail Import processes and support Export activities in a collaborative, fast-paced environment.

You will own the full lifecycle of shipments, advise clients, coordinate with customs and carriers, and leverage data to drive quality and efficiency while maintaining high customer satisfaction.