Global Logistics Ops Specialist - Sea & Rail

Forto; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

Forto in Poland is seeking an Operations Specialist (f/m/d) to join a four-person team and own Sea Freight and Rail Import processes while supporting Export as needed. You will drive high-quality transport execution and work with AI-powered features to continuously improve accuracy and customer satisfaction.

The role emphasizes data-driven, detailed work, collaboration with customs, carriers, and internal stakeholders, and clear communication in Polish and English in an international setup.

Qualifications

• 3+ years of practical experience in Sea Freight operations with a deep focus on Import.
• Ability to adapt and flexibly support Export operations in a dynamic team.
• Fluent Polish and good English for cross-functional international communication.

Responsibilities

• Manage the full lifecycle of shipments from booking to invoicing for Import and Export.
• Advise and support clients throughout the logistics process with a solution-oriented approach.
• Coordinate with customs, carriers, and internal stakeholders.
• Prepare and document manual quotations accurately for compliant execution.
• Leverage data analysis to monitor processes and drive quality improvements.

Skills

Polish

English

Data-driven

Analytical

Attention to detail

Organized

Job description

Forto in Poland is seeking an Operations Specialist (f/m/d) to join a four-person team and own Sea Freight and Rail Import processes while supporting Export as needed. You will drive high-quality transport execution and work with AI-powered features to continuously improve accuracy and customer satisfaction.

The role emphasizes data-driven, detailed work, collaboration with customs, carriers, and internal stakeholders, and clear communication in Polish and English in an international setup.