After Sales Engineer

Socomec Sas; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

Socomec is seeking a Service Engineer (F/M/X) to support Poland with installation, commissioning and maintenance of UPS systems. Based in Łódź or Warsaw, you will deliver hands-on service and high-quality customer support across Poland.

Responsibilities include on-site interventions, preventive maintenance, diagnostics, and coordination of subcontractors, with travel across Poland and reporting in our CRM system.

Qualifications

• Degree in Electrical Engineering, Electronics, or a related technical field.
• Proven experience in installation, commissioning, or maintenance of power supply systems.
• Good command of English for professional communication.

Responsibilities

• Perform on-site service interventions at customer locations across Poland.
• Carry out preventive maintenance, diagnostics, troubleshooting, and repairs on UPS systems and related products.
• Install and commission UPS equipment, battery systems, and related solutions.
• Replace batteries and conduct discharge and performance testing.
• Coordinate and supervise subcontractors on customer projects.
• Prepare service reports and maintain CRM records.

Skills

English language proficiency

Education

Electrical Engineering degree

Tools

CRM systems

Job description

Service engineer F/M/X – Poland - Łódź or Warsaw

Description

As a global specialist in power performance and energy availability, Socomec supports customers with innovative solutions and expert services. You join a dynamic Service organization dedicated to maintaining critical power infrastructures. Under the management of the Service Manager, you ensure the installation, commissioning, maintenance, and repair of UPS systems while delivering outstanding customer support.

Responsibilities

• Perform on-site service interventions at customer locations throughout Poland.
• Carry out preventive maintenance, diagnostics, troubleshooting, and repairs on UPS systems and related products.
• Install and commission UPS equipment, battery systems, and associated solutions.
• Replace batteries and conduct discharge and performance testing.
• Coordinate and supervise subcontractors when required on customer projects.
• Prepare service reports and maintain accurate information within the CRM system.

Qualifications

Must have

• Degree in Electrical Engineering, Electronics, or a related technical field. Technical diploma with relevant experience will also be considered.
• Proven experience in the installation, commissioning, or maintenance of power supply systems.
• Good command of English for professional communication.
• Valid driving licence and willingness to travel frequently across Poland.

What could make you even more unique

• Electrical certifications equivalent to SEP E and D up to 1 kV.
• Experience working with UPS technologies and critical power applications.
• Knowledge of customer service management tools and CRM systems.

Because your profile is more than technical expertise

• Strong problem-solving mindset to independently diagnose and resolve technical issues.
• Organization skills to manage multiple interventions while ensuring high quality standards.

• Customer focus and communication skills to build long-term trusted relationships.

  Location: Łódź or Warsaw

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