After Sales Engineer

Socomec Group; Warszawa; On-site; PLN 90,000 - 120,000; Full time

Job summary

Socomec Group is seeking a Service engineer F/M/X for Poland, based in Łódź or Warsaw. You will install, commission, maintain and repair UPS systems, ensuring high-level customer support and system reliability.

You will perform on-site interventions across Poland, handle preventive maintenance, diagnostics, and coordinate subcontractors when needed, while documenting service reports in the CRM. A driving licence and willingness to travel are required.

Qualifications

• Degree in Electrical Engineering, Electronics, or related field.
• Experience in installation, commissioning, or maintenance of power supply systems.
• Good command of English for professional communication.
• Valid driving licence and willingness to travel frequently across Poland.

Responsibilities

• Perform on-site service interventions at customer locations across Poland.
• Carry out preventive maintenance, diagnostics, troubleshooting, and repairs on UPS systems and related products.
• Install and commission UPS equipment, battery systems, and associated solutions.
• Replace batteries and conduct discharge and performance testing.
• Coordinate and supervise subcontractors when required on customer projects.
• Prepare service reports and maintain accurate information within the CRM system.

Skills

English language proficiency

Education

Degree in Electrical Engineering, Electronics or related field

Technical diploma with relevant experience

Job description

Service engineer F/M/X – Poland - Łódź or Warsaw

As a global specialist in power performance and energy availability, Socomec supports customers with innovative solutions and expert services. You join a dynamic Service organization dedicated to maintaining critical power infrastructures. Under the management of the Service Manager, you ensure the installation, commissioning, maintenance, and repair of UPS systems while delivering outstanding customer support.

Responsibilities

• Perform on-site service interventions at customer locations throughout Poland.
• Carry out preventive maintenance, diagnostics, troubleshooting, and repairs on UPS systems and related products.
• Install and commission UPS equipment, battery systems, and associated solutions.
• Replace batteries and conduct discharge and performance testing.
• Coordinate and supervise subcontractors when required on customer projects.
• Prepare service reports and maintain accurate information within the CRM system.

Qualifications

Must have

• Degree in Electrical Engineering, Electronics, or a related technical field. Technical diploma with relevant experience will also be considered.
• Proven experience in the installation, commissioning, or maintenance of power supply systems.
• Good command of English for professional communication.
• Valid driving licence and willingness to travel frequently across Poland.

What could make you even more unique

• Electrical certifications equivalent to SEP E and D up to 1 kV.
• Experience working with UPS technologies and critical power applications.
• Knowledge of customer service management tools and CRM systems.

Because your profile is more than technical expertise

• Strong problem-solving mindset to independently diagnose and resolve technical issues.
• Organization skills to manage multiple interventions while ensuring high quality standards.
• Customer focus and communication skills to build long-term trusted relationships.

Location: Łódź or Warsaw