Accounts Receivable Analyst with French - Collections

Flora Food Group; Katowice; On-site; PLN 120,000 - 180,000; Full time

Job summary

Flora Food Group in Katowice is seeking an Accounts Receivable Senior Analyst with French to join our Credit Control Team. You will own a corporate AR portfolio, act as the main contact for customer payment queries, and drive timely collections.

The role requires strong AR knowledge, SAP experience, and fluency in English and French, with a focus on accuracy and cross-functional collaboration. The position offers collaboration with Sales, Customer Service and Finance teams to ensure timely

Qualifications

• Bachelor’s degree in commerce/finance/accounting.
• 3–5 years of experience in Collections/Accounts Receivable.
• Strong knowledge of AR processes.
• Experience in ERP systems (SAP preferred).

Responsibilities

• Act as a primary point of contact for customers on payment-related queries.
• Manage a portfolio of customers and ensure timely collection of outstanding invoices; resolve blockers with Sales, Customer Service and Finance.
• Reconcile AR balances and resolve discrepancies between our and Customers’ accounts.
• Provide insights on delinquent accounts and recommend corrective actions.
• Escalate critical issues and ensure closure within timelines.
• Maintain strong relationships with customers to ensure smooth collections.
• Identify opportunities to improve collection efficiency and reduce manual efforts.
• Ensure adherence to company policies and audit requirements.

Skills

AR processes

Excel

Communication

Negotiation

Stakeholder management

Multitasking

English

French

Education

Bachelor’s degree in commerce/finance/accounting

Tools

SAP

Job description

We are looking for an Accounts Receivable Senior Analyst with French to join our Credit Control Team in Katowice! If you have professional experience in accounts receivable/collection activities, and you are ready to take full ownership of a corporate portfolio, don't hesitate to apply!

Key Responsibilities

• Act as a primary point of contact for customers on payment-related queries
• Manage a portfolio of customers and ensure timely collection of outstanding invoices resolving the Customer’s inquiries and payment blockers in close collaboration with Sales, Customer Service and Finance Team to ensure timely resolution
• Reconcile AR balances, manage and resolve every financial discrepancy between our and Customers’ accounts
• Provide insights on delinquent accounts and recommend corrective actions
• Escalate critical issues and ensure closure within timelines
• Maintain strong relationship with customer to ensure smooth collections
• Identify opportunities to improve collection efficiency and reduce manual efforts, participating in continuous improvement/transformation initiatives
• Ensure adherence to company policies and audit requirements

So, what does it take to be successful in this role?

Required Qualifications & Skills

• Bachelor’s degree in commerce / finance / accounting
• 3–5 years of experience in Collections/Accounts Receivable
• Strong knowledge of AR processes
• Experience in ERP systems (SAP previous working experience will be a plus)
• Fluent in English and French is mandatory
• Strong communication and negotiation skills
• Analytical mindset with proficiency in Excel and reporting tools
• Ability to manage multiple stakeholders and prioritize tasks

Preferred Attributes

• Experience in FMCG / Retail / B2C industry
• Exposure to global stakeholders and multi-country operations