Account Opening Ops Lead – Hybrid Role

Brown Brothers Harriman; Kraków; Hybrid; PLN 80,000 - 120,000; Full time

Benefits offered by this job

Private medical care

Life Insurance

Employee Assistance Program

Wellbeing Program

Onboarding Program

Job summary

Brown Brothers Harriman (BBH) is recruiting a Lead Specialist for the Account Opening team in Kraków. You will gather and analyze information, prepare documentation, update internal systems, communicate with funds and transfer agents, and provide client updates throughout the opening process.

You’ll act as SME, review colleagues' work, ensure quality, and train new team members. The role requires strong English, research and analytical skills, and the ability to work under pressure in a hybrid

Qualifications

• 1+ years of work experience in investment funds or custody operations is preferred.
• Strong English skills (C1) are required.
• Research, analysis and problem resolution skills are essential.
• Ability to communicate professionally in writing and verbally.
• Organizational skills and attention to detail; ability to multi-task.

Responsibilities

• Serve as SME in the team for fund documents, forms and reports.
• Review documents prepared by teammates for accuracy and completeness.
• Ensure daily tasks are completed with high quality and timeliness.
• Prioritize work under time pressure and manage competing priorities.
• Escalate high-exposure issues and communicate with internal/external parties.
• Interact professionally via email, phone or chat; use appropriate tools.

Skills

English proficiency

Research & analysis

Communication

Time management

Teamwork

Tools

MS Office

Job description

Brown Brothers Harriman (BBH) is recruiting a Lead Specialist for the Account Opening team in Kraków. You will gather and analyze information, prepare documentation, update internal systems, communicate with funds and transfer agents, and provide client updates throughout the opening process.

You’ll act as SME, review colleagues' work, ensure quality, and train new team members. The role requires strong English, research and analytical skills, and the ability to work under pressure in a hybrid