Account Manager, Hospitality Sales

Freenow by Lyft; Warszawa; On-site; PLN 120,000 - 170,000; Full time

Benefits offered by this job

Flexible working arrangements

Sabbatical & special leave policies

WeRoad partnership

Birthday, 24th + 31st December off

Mobility Credit

Health Insurance

Employee assistance program

Job summary

Freenow by Lyft seeks an Account Manager (Hospitality Sales) to join our Client Travel team in Warsaw. You will prospect, engage, and grow our hospitality clients, delivering value and ensuring successful onboarding of Freenow's solutions.

This field-based role emphasizes face-to-face meetings, portfolio management, and identifying cross-sell opportunities across Europe with a focus on the hospitality sector.

Qualifications

• 2+ years of sales experience with a track record of reaching targets.
• Fluency in English and Polish is required.
• Experience in hospitality sales is advantageous but not mandatory.

Responsibilities

• Field-based role meeting clients face to face to drive adoption and bookings.
• Onboard new clients to Freenow's Client Travel platform for day-to-day use.
• Manage a portfolio and identify cross-sell opportunities with internal teams.

Skills

2+ years sales experience

Fluent English

Fluent Polish

Hospitality industry knowledge

CRM tools

Tools

Sales engagement platform

CRM systems

Job description

Freenow for Business is the Mobility Super App for Businesses. Our 30,000+ clients across Europe have access to a range of cutting edge software products

Freenow for Client Travel: Businesses (predominantly Hotels) can book transport for their guests in seconds with our Client Travel product. Key industries include: hospitality venues (hotels and restaurants) and car hire.

We are looking for aAccount Manager (Hospitality Sales) to join our Client Travel team in Warsaw and reach / overachieve our targets for new and existing business. Your daily routine will include looking for prospects that will fit our target accounts and mastering your outreach strategies to sky rocket conversion rate (you will be equipped with a sales engagement platform).

As we drive growth at an incredible pace, we hire driven talents who enjoy freedom in choosing how to redefine success and pushing our boundaries.

YOUR DAILY ADVENTURES WILL INCLUDE:

• Our Sales team is the engine that steers new customer acquisition and engagement across Europe: our salespeople can do it all from prospecting to acquisition. They conquer markets with a value based solution oriented approach and use their know-how to grow our customer base at environmentally friendly rocket speed
• This role is predominantly field based and you will be meeting clients face to face to make them fall in love with our solution. You will run the onboarding process to make sure Freenow by Lyft's technology helps our clients in their day to day business.
• Be involved in product improvements and work on marketing strategies
• Last but not least you will manage your portfolio of existing clients including relationship meetings, look for cross and upsell opportunities as well as monitor their booking behaviour closely.

TO BE SUCCESSFUL IN THIS ROLE:

• 2+ years of sales experience with proven track record of reaching / overachieving sales targets (knowledge of hospitality industry desirable but not a must)
• Love being on the move
• Understand how your activities are impacting your sales quota
• Enjoy speaking and meeting new people and you know how to engage with them
• Relish getting to know your customers to then collaborate with internal teams to improve our products for them
• Use coaching opportunities and self reflection to master your sales skills
• Fluent in English and Polish

BENEFITS & PERKS IN A NUTSHELL:

• Flexible working arrangements
• Sabbatical & special leave policies
• WeRoad partnership
• Birthday, 24th + 31st December off
• Mobility Credit
• Health Insurance
• Employee assistance program

Plus more local benefits depending on your work location!

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work .

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app.

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?