Associate Account Manager (Warsaw)

Fresha; Warszawa; Hybrid; PLN 78,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Multisport Membership

Free daily snacks and Friday lunch

Job summary

Fresha, a leading AI-powered operating system for beauty and wellness, seeks an Associate Account Manager in Warsaw, office-based. You will own partner relationships, drive platform adoption and growth, and help turn partnerships into lasting success.

The role requires Polish fluency with strong English, and offers base pay 7,000–9,000 PLN plus 1,000–2,000 PLN variable pay. Employment contract, B2B or mandate are all available, with a performance-based accelerator model.

Qualifications

• Experience in an Account Management or similar partner-facing role.
• Proactive, growth-minded with a willingness to learn and develop.
• Sales experience or outbound activity is a plus, with a consultative approach.
• Able to work in a fast-moving, collaborative environment.
• Interest in beauty, wellness and self-care industries.

Responsibilities

• Onboard and manage partner relationships to maximize platform adoption.
• Identify opportunities to increase monetisation and drive growth with partners.
• Educate and convert partners to Fresha Pay and premium features.
• Provide consultative support, matching partner needs with Fresha solutions.
• Build long-term, trusted relationships as a strategic partner throughout Fresha journey.
• Collaborate with Sales, Data Migration and Product teams for a seamless partner experience.

Skills

Account management

Proactive mindset

Commercially driven

Team player

Industry interest (beauty/wellness)

Job description

About Fresha

Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.

In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.

Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries, with more than 1.5 billion appointments booked to date.

Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.

We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.

Role Overview

Associate Account Manager | Warsaw, PL | Office-basedAs we expand across the Poland market, we're looking for an Associate Account Manager to own relationships with Fresha's customers, drive platform adoption and growth, and turn great partnerships into long-term success. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.

Salary & Earning Potential

Base salary: 7,000 - 9,000 PLN depending on contract type and experience

Additional performance based variable pay: 1,000 - 2,000 PLN

Employment contract / Contract of mandate / B2B

Hit 100% of your target, and you earn your OTE. Surpass your target, and you earn more with our accelerator model.

What You'll Do

• Partner Onboarding: Onboard partners to Fresha and Fresha Pay features, helping them get the most value from the platform and it's features from day one.
• Drive Commercial Growth: Optimise partner profiles and revenue strategies, identifying opportunities to increase monetisation and drive business growth.
• Convert Payments & Features: Proactively educate and convert partner accounts onto Fresha’s native payment processing solutions and premium platform features.
• Consultative Account Management: Manage a portfolio of partners with tailored, consultative support, understanding their unique business needs and identifying opportunities to help them grow.
• Build High-Value Relationships: Build trusted, long-term relationships, acting as a strategic partner throughout their Fresha journey.
• Cross-Functional Collaboration: Work closely with Sales, Data Migration and Product teams to deliver a seamless experience, share partner insights and continuously improve how we support businesses on Fresha.

What We're Looking For

• Account Management Experience: Experience in an Account Management or similar partner-facing role, with a track record of building strong partner relationships and driving commercial growth.
• Proactive and Curious: A proactive, growth mindset with a genuine appetite for learning and continuous development.
• Commercially Driven: Experience in outbound calling or sales is preferred, with a consultative and value-driven approach.
• Team-Player: Adaptable andcomfortable working in a fast-moving, highly collaborative environment.
• Industry: A genuine interest in the beauty, wellness and self-care space.

Language Requirements: Fluency in Polish is essential. Advanced English is preferred, as you'll present to and communicate with international teams.

Your Opportunity At Fresha

• Earn for Impact: A market leading compensation structure that rewards high performance and delivery.
• Portfolio Ownership: Own a portfolio of partners and drive real commercial impact for an established global brand as we build across a new market.
• Grow with Fresha: As Fresha expands internationally and continue to invest in its product, account management is a key growth engine with clear opportunities to progress into a more Senior AM or Leadership position.
• Cross-Functional International Collaboration: Collaborate with an international team across Commercial and Product.

Benefits

• Health Insurance: Medicover Premium Health Programme fully covered by Fresha.
• Multisport Membership: 50% employer contribution.
• Food & Refreshments: Complimentary daily snacks and drinks, plus a fully catered lunch every Friday.
• Prime Location: Work from our brand new office space in the Rondo 1 skyscraper in central Warsaw.
• Equipment Provided: Laptop and systems essential for you to be successful in your role will be provided, setting you up for success from day one.