Account Manager for Public Sector

Promise Group; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Multisport card

Private medical care

Life insurance

English classes subsidies

Fresh fruit every Wednesday

Ice cream during summer Thursdays

Job summary

Promise Group is a leading Microsoft partner in the CEE region and seeks an Account Manager for the Public Sector in Warsaw. You will manage key public sector relationships, lead end-to-end Microsoft licensing deals, and drive new business through upsell, cross-sell, and tailored solutions for government clients.

You will leverage a consultative, relationship-focused approach, coordinating with pre-sales, delivery, and operations to ensure compliant, budget-aligned proposals and successful

Qualifications

• Minimum 3 years of IT sales experience in the public sector.
• Experience selling Microsoft-based solutions and licenses.
• Good knowledge of Polish Public Procurement Law and procurement processes.
• Ability to explain Microsoft licensing models to non-technical decision-makers.
• Strong relationship-building with a customer-centric, consultative approach.
• Experience managing complex sales processes and multiple opportunities in parallel.
• Familiarity with CRM systems, sales forecasts, and targets.
• Excellent communication and negotiation skills.
• Hybrid work from Warsaw office; Polish C1+ and English B2 proficiency.

Responsibilities

• Managing and developing relationships with public sector customers; primary contact for assigned accounts.
• Drive end-to-end sales cycles for Microsoft products, solutions, and licenses.
• Acquire new public sector customers and upsell/cross-sell services.
• Advise on licensing models and tailor Microsoft-based solutions to business needs and budgets.
• Identify business opportunities and prepare tailored solutions.
• Conduct customer meetings, needs analysis, and solution workshops both remotely and onsite.
• Prepare commercial offers and support customers through procurement and sales processes.
• Manage sales opportunities, pipeline, forecasting, and CRM updates.
• Collaborate with pre-sales, delivery, and operations for a smooth sales process and excellent customer experience.
• Monitor public sector market opportunities and participate in tenders and procurement processes.

Skills

Public sector sales

Microsoft licensing

CRM usage

Negotiation

Relationship-building

Consultative selling

Tools

CRM systems

Job description

Promise Group is a leading Microsoft partner in CEE region, offering a wide range of products and services for clients from various economic sectors, including finance, telecommunications, media, energy, manufacturing, trade, services, public administration, education, and healthcare. The company has been operating since 1991 and, since 1996, has been the largest provider of Microsoft solutions in Poland. Promise Group specializes in software licensing optimization, IT systems design, implementation, maintenance, and business application development.

We are currently seeking talented individuals to join our team in the role of Account Manager for Public Sector.

Key Responsibilities

• Managing and developing relationships with customers from the public sector, acting as the primary point of contact for assigned accounts
• Driving end-to-end sales cycles for Microsoft products, solutions, and licenses within the public sector
• Acquiring new public sector customers and developing existing accounts through upsell, cross-sell, and services portfolio
• Advising customers on Microsoft licensing models and solutions, helping them choose optimal and compliant solutions matching their business needs and budgets
• Identifying customer needs and business opportunities, and preparing tailored Microsoft-based solutions
• Conducting customer meetings, needs analysis, and solution workshops, both remotely and onsite
• Preparing commercial offers and supporting customers throughout the procurement and sales process
• Managing sales opportunities, pipeline, forecasting, and CRM updates
• Working closely with pre-sales, delivery, and operations teams to ensure a smooth sales process and excellent customer experience
• Monitoring public sector market opportunities and participating in relevant tenders and procurement processes

Our Requirements

• Minimum 3 years of experience in IT sales within the public sector, ideally including both central/federal and local government customers
• Previous experience in selling Microsoft-based solutions and licenses
• Good knowledge of the Polish Public Procurement Law (PZP) and understanding of public procurement processes
• Good understanding of Microsoft licensing models and the ability to explain them clearly to non-technical decision-makers
• Strong relationship-building skills and a customer-centric, consultative sales approach
• Experience in managing complex sales processes and driving opportunities through to closure
• Ability to identify business opportunities and develop long-term relationships with public sector customers
• Ability to manage multiple opportunities in parallel and work effectively in a structured procurement environment
• Comfortable working with CRM systems, sales forecasts, and targets
• Strong communication and negotiation skills
• Openness to working in a hybrid model from our Warsaw office
• Polish language proficiency at C1+ level and English at B2 level

We Offer

• Opportunities for professional development (participation in training, conferences, mentoring, shadowing are just some of the tools that support our people's growth)
• Work with the largest Microsoft partner in Poland
• Stable employment in a company that has been in the market for over 30 years
• Hybrid work model
• Non-corporate environment with focus on high level of collaboration among teams and team members
• Focus on integration - we meet for joint trips, picnics, play board games at work, and organize group outings
• Benefits package - Multisport card, private medical care, life insurance, subsidies for English classes. Plus, fresh fruit every Wednesday and ice cream treats on Thursdays during the summer months!

Our Values

Promise Group is dedicated to collaboratively enhancing technological competencies and inspiring individuals and organizations to achieve their full potential. Our culture is built on open communication, mutual respect, responsibility, trust, and commitment. We prioritize transparent dialogue and active listening, value diverse perspectives, and maintain healthy relationships by addressing concerns constructively. We take responsibility for our actions, keeping our promises and learning from mistakes. Trust is fundamental; we avoid superficial judgments and build strong connections. Our commitment to continuous improvement drives us to hone our skills, tackle new challenges, and pursue innovative initiatives, ensuring we make a positive impact on our clients, employees, and the broader community.