Account Manager

APN Promise; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Multisport card

Private medical care

Life insurance

English classes subsidy

Fresh fruit Wednesdays

Ice cream Thursdays

Job summary

Promise Group in Warsaw seeks an Account Manager to drive Microsoft licensing and cloud solutions for a diverse B2B portfolio. You will manage end-to-end sales, upsell existing customers, and acquire new clients while coordinating with pre-sales, delivery, and operations teams.

The role requires strong relationship skills, a consultative sales approach, and proficiency in CRM systems. Hybrid work from Warsaw is offered with a focus on collaboration and growth.

Qualifications

• Minimum 2 years of experience in B2B IT sales.
• Nice to have hands-on experience in selling Microsoft licensing and cloud solutions (M365, Azure, CSP).
• Nice to have a good understanding of Microsoft licensing models and ability to explain them clearly to non-technical decision-makers.
• Strong relationship-building skills with a customer-centric, consultative sales approach.
• Ability to manage multiple opportunities in parallel and drive deals to closure.
• Comfortable working with CRM systems, forecasts, and sales targets.
• Open to hybrid work from Warsaw office.
• Polish at C1+ and English at B2+.

Responsibilities

• Managing a portfolio of customers, as the primary contact and business owner.
• Driving end-to-end sales cycles for Microsoft products.
• Developing existing customers through upsell, cross-sell, and services.
• Acquiring new customers and supporting their Microsoft cloud journey.
• Advising customers on licensing models and helping select compliant solutions.
• Conducting customer meetings, needs analyses, and solution workshops (remote and onsite).
• Preparing commercial offers and maintaining accurate pipeline management.
• Collaborating with pre-sales, delivery, and operations teams to ensure customer experience.

Skills

B2B IT sales

M365 licensing

Azure CSP

CRM systems

Customer relationship

Negotiation

Job description

Promise Group is a leading Microsoft partner in CEE region, offering a wide range of products and services for clients from various economic sectors, including finance, telecommunications, media, energy, manufacturing, trade, services, public administration, education, and healthcare. The company has been operating since 1991 and, since 1996, has been the largest provider of Microsoft solutions in Poland. Promise Group specializes in software licensing optimization, IT systems design, implementation, maintenance, and business application development.

We are currently seeking talented individuals to join our team in the role of Account Manager!

Key Responsibilities:

• Managing a portfolio of customers, acting as the primary point of contact and business owner of assigned accounts
• Driving end-to-end sales cycles for Microsoft products
• Actively developing existing customers through upsell, cross-sell, and services portfolio
• Acquiring new customers and supporting them in their Microsoft cloud journey
• Advising customers on Microsoft licensing models, helping them choose the optimal and compliant solutions matching their business needs and budgets
• Conducting customer meetings, needs analysis, and solution workshops (both remotely and onsite)
• Preparing commercial offers
• Maintaining accurate pipeline management, forecasting, and CRM updates
• Collaborating closely with pre-sales, delivery, and operations teams to ensure excellent customer experience

Our Requirements:

• Minimum 2 years of experience in B2B IT sales
• Nice to have: hands-on experience in selling Microsoft licensing and cloud solutions (M365, Azure, CSP)
• Nice to have: good understanding of Microsoft licensing models and ability to explain them clearly to non-technical decision-makers
• Strong relationship-building skills and a customer-centric, consultative sales approach
• Ability to manage multiple opportunities in parallel and drive deals to closure
• Comfortable working with CRM systems, forecasts, and sales targets
• Openness to working in a hybrid model from our Warsaw office
• Polish language proficiency at C1+ level and English at B2+ level

We Offer:

• Opportunities for professional development (participation in training, conferences, mentoring, shadowing are just some of the tools that support our people’s growth)
• Work with the largest Microsoft partner in Poland
• Stable employment in a company that has been in the market for over 30 years
• Non-corporate environment with focus on high level of collaboration among teams and team members
• Focus on integration – we meet for joint trips, picnics, play board games at work, and organize group outings
• Benefits package – Multisport card, private medical care, life insurance, subsidies for English classes. Plus, fresh fruit every Wednesday and ice cream treats on Thursdays during the summer months!

Our Values:

Promise Group is dedicated to collaboratively enhancing technological competencies and inspiring individuals and organizations to achieve their full potential. Our culture is built on open communication, mutual respect, responsibility, trust, and commitment. We prioritize transparent dialogue and active listening, value diverse perspectives, and maintain healthy relationships by addressing concerns constructively. We take responsibility for our actions, keeping our promises and learning from mistakes. Trust is fundamental; we avoid superficial judgments and build strong connections. Our commitment to continuous improvement drives us to hone our skills, tackle new challenges, and pursue innovative initiatives, ensuring we make a positive impact on our clients, employees, and the broader community.