Account Manager

PMICOMBERA a SMOLLAN company; Warszawa; On-site; PLN 600,000 - 900,000; Full time

Benefits offered by this job

Life insurance

Private medical care

Multisport card or cafeteria subsidy

Job summary

PMI Combera/Smollan is seeking an Account Manager in Warsaw to become a trusted partner to clients, ensuring objectives are met with tailored solutions and flawless execution.

You will lead a ~60-person field team, manage budgets and project documentation, and drive world-class field relationships while delivering quarterly strategic consulting and up-selling opportunities.

Qualifications

• Managerial experience in the retail sector, specifically within project management.
• Ability to manage large, dispersed field teams and drive results through others.
• Strong analytical skills to interpret data sets and draw business conclusions.
• English proficiency at least B2 for communication with high-level stakeholders.
• Emotional intelligence and relationship-building skills.

Responsibilities

• Full responsibility for project financial results (P&L approx. PLN 10 million).
• Lead, coordinate, and inspire a field sales and merchandising team of ~60 people.
• Move from client brief through execution, troubleshoot issues within 24 hours, and provide final reporting.
• Serve as primary contact for key accounts, lead quarterly meetings, and identify up-selling/cross-selling opportunities.
• Monitor KPIs, analyze results, and prepare presentations with actionable client recommendations.

Job description

We are looking for an Account Manager to join PMI Combera/Smollan. In this role, you won't just manage accounts; you’ll become a trusted partner to our clients, ensuring their objectives are met through tailored solutions and flawless execution.

What You’ll Be Doing:

• Full responsibility for project financial results (P&L approx. PLN 10 million). You will manage budgets, settlements (including payroll), and project documentation.
• Lead, coordinate, and inspire a field sales and merchandising team of approximately 60 people. You are responsible for driving "world-class" field relationships and performance.
• Move independently from the initial client brief through execution, troubleshooting operational issues within 24 hours, and final reporting.
• Serve as the primary point of contact for key accounts. You will lead quarterly meetings, provide strategic consulting, and identify up-selling/cross-selling opportunities.
• Use company systems to monitor KPIs, analyse results, and prepare professional presentations that offer actionable recommendations to your clients.

What You Will Bring To The Role:

• Managerial experience in the retail sector, specifically within project management (ideally in sales support or outsourcing agencies).
• Proven ability to manage large, dispersed field teams and drive results through others.
• The ability to manage multiple workstreams simultaneously without compromising on quality or detail.
• Confidence in analysing complex data sets to draw accurate business conclusions.
• English proficiency (minimum B2) with the confidence to communicate and negotiate with high-level business stakeholders.
• Highly developed emotional intelligence with a focus on cooperation and relationship building.

What We'll Offer In Return:

• Employment based on an employment contract
• Great independence in action and the ability to implement your own ideas
• Working in a dynamic but well-coordinated team where we value open communication
• Benefit package (life insurance, private medical care, Multisport card or cafeteria subsidy)

Why Join Us?

At PMI Combera/Smollan, you have a real impact on the business from day one. We offer the stability of a global leader combined with a fast-paced environment where your initiative is rewarded.

Are you ready to lead a 10M PLN portfolio and a world-class field team?