Wing Head - Process & Documentation Improvement (VP/ SVP) - TJ / 1913679

Recruit AI; Karachi Division; On-site; PKR 9,000,000 - 14,000,000; Full time

Job summary

National Bank of Pakistan invites a Wing Head - Process & Documentation Improvement (VP/SVP) to lead end-to-end credit administration improvements in Karachi. The role stresses governance of CAD processes, documentation standards, and collaboration with risk, operations, legal, compliance and technology teams to drive efficiency and control enhancements.

The ideal candidate will have 8+ years in banking with strong expertise in credit documentation, lifecycle management, and process redesign,

Qualifications

• Minimum graduation or equivalent recognized by HEC Pakistan
• Masters degree or relevant professional certifications preferred
• Experience in corporate, commercial, SME or retail credit administration

Responsibilities

• Establish a framework for continuous improvement of CAD processes and docs
• Review CAD processes, SOPs, checklists to identify inefficiencies and risks
• Lead process re-engineering to improve turnaround time and controls
• Maintain CAD governance and documentation standards aligned with policies
• Coordinate with Credit & Risk, Legal, Compliance and IT on docs
• Develop dashboards and KPIs to monitor efficiency and quality
• Lead cross-functional process improvement and control projects

Skills

End-to-end credit administration

Credit lifecycle processes

Process mapping & gap analysis

SOPs & policy development

Regulatory knowledge: SBP/SECP

Interpersonal communication

Education

Bachelor's degree or equivalent

Master's degree or additional certifications preferred

Tools

MS Office

Job description

Our client National Bank of Pakistan is looking for a Wing Head - Process & Documentation Improvement (VP/ SVP) in Karachi

The Nations Bank, National Bank of Pakistan aims to support the financial well-being of the Nation along with enabling sustainable growth and inclusive development through its wide local and international network of branches. Being one of the leading and largest banks of Pakistan, National xBank of Pakistan is contributing significantly towards socioeconomic growth in the country with an objective to transform the institution into a future-fit, agile and sustainable Bank.

In line with our strategy, the Bank is looking for talented, dedicated and experienced professional(s) for the following position in the area of Risk Management.

Position / Job Title: Wing Head - Process & Documentation Improvement (VP / SVP)

Reporting to: Divisional Head - Credit Administration Division

Educational / Professional Qualification:

• Minimum Graduation or equivalent from a local or international university / college / institute recognized by the HEC of Pakistan
• Candidates having Masters degree and / or any other relevant professional certification(s) will be preferred

Experience:

• Minimum 08 years of banking experience out of which 05 years in Credit Administration of Corporate and / or Commercial and / or SME and / or Retail and / or Islamic Banking

Other Skills / Expertise / Knowledge:

• Strong understanding of end-to-end credit administration and credit lifecycle processes
• Knowledge of credit documentation, approvals, disbursement, security, collateral documentation and monitoring controls
• Capability in process mapping process to analyze and identify gap to redesign
• Ability to develop and review SOPs, policies, manuals, workflows and checklists
• Good interpersonal and communication skills
• Proficient in Regulatory frameworks, SBP PRs, SECP requirements, MS Office etc

Outline of Main Duties / Responsibilities:

• To establish an effective framework for continuous improvement of credit administration processes, procedures and documentation
• To review and evaluate existing Credit Administration (CAD) processes, workflows, SOPs, manuals, checklists, and documentation requirements to identify inefficiencies, gaps, duplication and control weaknesses and recommend appropriate improvements
• To execute process re-engineering and simplification initiatives to improve operational efficiency, turnaround time, service quality and control effectiveness for CAD processes in coordination with concerned stakeholders
• To establish and maintain appropriate CAD process governance and documentation standards ensuring that procedures remain current, clearly defined and aligned with approved policies
• To liaison with Credit & Risk Management, Corporate / Commercial / Islamic Banking, Operations, Legal, Compliance, Internal Audit and Technology teams on process and documentation related matters
• To establish performance indicators, dashboards and management reporting to monitor efficiency, quality, exceptions, bottlenecks and improvement initiatives
• To lead cross functional process improvement and control enhancement projects, including RCSA, BPR, COSO / ICFR and other related initiatives, covering project scoping, stakeholder identification, implementation planning, milestone monitoring and reporting to senior management
• To maintain an effective repository and version control mechanism for approved process documents, SOPs, guidelines and related governance material
• To maintain a close liaison with field functionaries to implement the revised documents & processes to avoid audit observations
• To perform any other assignment assigned by the supervisor(s)

Place of Posting:

Karachi

Assessment Interview(s):

Only shortlisted candidates strictly meeting the above-mentioned basic eligibility criteria will be invited for panel interview(s).

Employment Type:

The employment will be on contractual basis for three years which may be renewed on discretion of the Management. Selected candidates will be offered compensation package and other benefits as per Banks Policy / rules.

National Bank of Pakistan is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of gender, religion, or disability.