Virtual Assistant

Owlmend; Gujranwala Division; On-site; PKR 1,200,000 - 2,000,000; Full time

Job summary

Owlmend is seeking a Marketplace Management Specialist to support e-commerce and operations, overseeing Amazon, eBay and TikTok Shop. You will optimize listings, conduct keyword research, monitor inventory, handle customer inquiries, and ensure timely order fulfillment.

You will also coordinate TikTok Shop campaigns and creator collaborations to drive growth. Join an all-women, on-site team focused on e-commerce excellence with a collaborative work culture and growth opportunities within a

Qualifications

• Hands-on experience managing stores on Amazon Seller Central, eBay and TikTok Shop.
• Strong knowledge of marketplace SEO, keyword tools, listing optimization and order fulfillment processes.

Responsibilities

• Optimize product listings and conduct keyword research.
• Track inventory levels and manage customer inquiries and order fulfillment.
• Set up product showcases on TikTok Shop and coordinate creator affiliate collaborations.

Skills

Amazon Seller Central

eBay Marketplace

TikTok Shop

Marketplace SEO

Listing Optimization

Inventory Tracking

Affiliate Outreach

Customer Disputes

Clear Communication

Job description

Company Description

Owlmend is a results-driven digital agency that helps brands grow through strategic marketing, smart development, and deep platform expertise. The team specializes in PPC campaigns across Google Ads, Meta Ads, and TikTok Ads, as well as Shopify development, management, and comprehensive SEO for e-commerce, local, and international markets. Owlmend also manages leading marketplaces including Amazon, TikTok Shop, eBay, Walmart, and Etsy, providing tailored solutions that increase visibility and sales. From UGC content creation and branding to WordPress design, dropshipping, and e-commerce consulting, the agency covers end-to-end digital growth needs. With a global reach and remote-first culture, Owlmend delivers creative, data-backed strategies that help brands stand out and succeed online.

Role Description

This is a full-time, on-site Marketplace Management Specialist role supporting Owlmend’s digital marketing, e-commerce, and operations teams at our office. The Marketplace Specialist will manage day-to-day operations and growth across Amazon, eBay, and TikTok Shop. Daily responsibilities include optimizing product listings, conducting keyword research, tracking inventory levels, and managing customer inquiries and order fulfillment. For TikTok Shop, the role involves setting up product showcases, coordinating creator affiliate collaborations, and tracking campaign sales. On Amazon and eBay, tasks focus on catalog health, multi-variation listings, dispute resolution, and basic PPC performance monitoring. The Specialist will collaborate closely with internal agency teams on-site to drive visibility, resolve platform issues promptly, and maintain consistent sales growth across all managed client stores.

Join an inclusive, collaborative, all-women operations team dedicated to driving e-commerce excellence. We offer a supportive, comfortable, and professional in-office work environment tailored for growth.

Team & Culture

Work Environment: Collaborative, all-female operations department with dedicated in-office workspace and supportive team culture.

Team Dynamic: Close-knit group focused on knowledge sharing, direct peer mentorship, and steady operational support.

Qualifications

• Proven hands-on experience managing stores on Amazon Seller Central, eBay, and TikTok Shop.
• Strong knowledge of marketplace SEO, keyword tools, listing optimization, and order fulfillment processes.
• Demonstrated experience managing TikTok Shop affiliate outreach, sample requests, and creator collaborations.
• Experience troubleshooting account health issues, listing suppressions, and customer disputes on Amazon and eBay.
• Solid communication skills, with the ability to draft clear messages, summarize information, and interact professionally with clients and team members.
• Ability to conduct online research, compile findings, and present information in a concise, structured format.
• Attention to detail and accuracy when updating records, preparing reports, and following established office workflows.
• Self-motivated, dependable, and able to collaborate effectively in an on-site office environment.
• Ability to work full-time on-site during standard office hours.