Tiktok Shop and eBay Operations Executive

Dot N Digits; Lahore; On-site; PKR 600,000 - 1,000,000; Full time

Job summary

Dot N Digits in Lahore is seeking a hands-on commerce channel specialist to manage and grow product listings on TikTok Shop and eBay for Pakistani customers. You will optimize content, coordinate order fulfillment, and collaborate with suppliers to keep operations smooth in a fast-paced team.

The role requires hands-on listing experience, basic video and image editing skills, and strong marketplace SEO and analytics capabilities. Join a dynamic team driving growth across key marketplaces.

Qualifications

• Hands-on experience listing and managing products on TikTok Shop and/or eBay, including SKU and variation setup.
• Proficiency in creating short-form video content and basic image editing for product presentation.
• Experience with marketplace SEO: keyword research, title/description optimization, category selection.
• Familiarity with order management workflows, shipping documentation, tracking and returns handling.
• Ability to analyze sales data and platform analytics to drive listing and ad optimization.
• Strong organizational skills and attention to detail; ability to manage multiple SKUs and campaigns.
• Good written and verbal communication for supplier coordination and customer interactions.
• Basic knowledge of marketplace policy compliance and dispute resolution.

Responsibilities

• Create and optimize TikTok Shop and eBay listings, including titles, descriptions, images, SKUs, and variations.
• Develop short-form video and basic image assets for platform formats.
• Perform marketplace SEO: keyword research, title/description optimization, and category selection.
• Monitor listing performance and sales metrics; run A/B tests and implement improvements.
• Manage inventory, orders, shipment tracking, and returns coordination.
• Ensure policy compliance and coordinate with customer service to resolve disputes.

Skills

TikTok Shop listings

eBay listings

SKU & variation setup

short-form video content

image editing

marketplace SEO

sales data analysis

organization skills

communication (written & verbal)

policy compliance & dispute resolution

Job description

Job Description

Company: Dot N Digits, Lahore

Role overview

Manage and grow commerce channels on TikTok Shop and eBay for Pakistani customers. Work in a small, fast-paced team and collaborate with leadership to execute product listings, optimize content, and coordinate order fulfillment across platforms.

Key responsibilities

• Create and optimize product listings on TikTok Shop and eBay, including titles, descriptions, images, SKUs, variations, and attributes
• Develop short-form video and static creative assets tailored to platform formats
• Perform marketplace SEO: keyword research, title & description optimization, and category selection
• Monitor and analyze listing performance and sales metrics; run A/B tests and implement listing improvements
• Manage inventory synchronization, order processing, shipment tracking, and returns coordination
• Ensure platform policy compliance, handle disputes, and coordinate with customer service to resolve issues
• Liaise with suppliers, logistics partners, and internal teams to maintain operations

Job Specification

Must-have skills and experience:

• Hands‑on experience listing and managing products on TikTok Shop and/or eBay, including SKU and variation setup
• Proficiency creating short‑form video content and basic image editing for product presentation
• Experience with marketplace SEO: keyword research, title & description optimization, category selection
• Familiarity with order management workflows, shipping documentation, tracking, and returns handling
• Ability to analyze sales data and platform analytics to drive listing and ad optimization
• Strong organizational skills and attention to detail; ability to manage multiple SKUs and campaigns
• Good written and verbal communication for supplier coordination and customer interactions
• Basic knowledge of marketplace policy compliance and dispute resolution