Omni Backend Associate
Chai Vision
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Benefits offered by this job
Job summary
Chai Vision is seeking an Omni Backend Associate to manage backend marketplace execution across Walmart (US/Canada), Target+, and Best Buy (US/Canada). You will handle product uploads, stock monitoring, and policy setup to keep listings accurate, in stock, and compliant with platform requirements.
This hands‑on, execution‑driven role requires attention to detail, proactive error‑spotting, and strong collaboration with cross‑functional teams to support omnichannel growth and sustainable
Qualifications
- Bachelor's degree or equivalent practical experience in a related field.
- 1–2+ years in eCommerce marketplace operations or backend catalog management.
- Hands-on experience with Walmart, Target+, or Best Buy seller platforms.
- Working knowledge of SellerCloud, Shopify, or similar catalog and inventory systems.
- Strong Excel/Google Sheets skills for inventory tracking.
Responsibilities
- Upload and configure SKUs across Walmart, Walmart Canada, Target+, Best Buy US/CA.
- Ensure product details, pricing, stock, and attributes sync from Shopify and SellerCloud.
- Troubleshoot suppressed SKUs and unpublished items.
- Monitor inventory to prevent stockouts across platforms.
- Set up shipping, returns policies, and logistics parameters across platforms.
- Monitor backend alerts for violations and maintain account health.
- Run monthly returns reports and share analysis with management.
Skills
Education
Tools
Job description
Job Title: Omni Backend Associate
Department: Sales – Omnichannel
Reports To: Backend Manager
Location: Onsite – Pakistan Office
Job Type: Full-Time
Salary: $500 – $600 USD/month
Chai Vision is a fast-growing eCommerce company managing a portfolio of direct-to-consumer (DTC) brands across high-impact categories—from fitness and wellness to home goods, pet care, children's products, outdoor products, kitchen essentials, and supplements. We scale rapidly on platforms like Shopify, Amazon, and TikTok Shop through a data-driven, community-first approach and a relentless focus on product-market fit.
The organization is driven by a data-informed approach to growth, disciplined operational execution, and a commitment to delivering high-quality products and customer experiences at scale. Chai Vision continues to invest in expanding its omnichannel sales strategy and retail presence worldwide, offering team members the opportunity to contribute within a fast-paced, performance-oriented organization focused on sustainable growth and long-term value creation.
The Omni Backend Associate supports backend marketplace execution by managing product uploads, stock monitoring, compliance, and policy setup across Walmart (U.S. & Canada), Target+, and Best Buy (U.S. & Canada). By keeping listings accurate, products in stock, and policies aligned, this role ensures smooth backend performance that fuels Chai Vision's omnichannel growth.
This is a hands‑on, execution-focused role for someone who is detail‑oriented, proactive about catching errors before they become problems, and comfortable working across multiple marketplace platforms at once. The role reflects Chai Vision's values: community-first, working closely with cross‑functional teams; customer‑obsessed, ensuring product accuracy and availability; and efficiency‑driven, maintaining backend compliance and system integrity.
- Upload and configure new SKUs across Walmart, Walmart Canada, Target+, Best Buy U.S., and Best Buy Canada
- Ensure product details, pricing, stock, and attributes sync correctly from Shopify and SellerCloud
- Troubleshoot suppressed SKUs, missing content, and unpublished items
- Monitor inventory across all assigned platforms to prevent out‑of‑stocks
- Track Walmart Fulfillment Services (WFS) inventory and seller performance
- Flag low stock or performance issues and coordinate timely updates
- Set up shipping, return policies, and logistics parameters across platforms
- Monitor marketplace performance metrics (e.g., Walmart Seller Scorecard)
- Resolve logistics or policy issues promptly to maintain good standing
- Monitor backend alerts for violations (hazmat, category misplacement, etc.)
- Proactively address compliance issues to prevent penalties or account risk
- Support smooth marketplace operations by maintaining account health
- Run monthly returns reports and share analysis with management
- Track performance alerts and flag critical issues for resolution
- Maintain accurate reporting of backend performance and compliance
- Provide regular updates on issues, progress, and risks, escalating platform‑related challenges clearly when needed
- You are detail‑oriented and process‑focused with strong organizational skills
- You thrive in backend marketplace execution and systems management
- You are proactive in spotting errors, compliance risks, and stock discrepancies
- You collaborate well with managers and cross‑functional teams for issue resolution
- You bring hands‑on experience with platforms like Walmart, Target+, and Best Buy
- You adapt quickly to operational challenges in fast‑paced environments
- Bachelor's degree in Business, Supply Chain, Marketing, or a related field (or equivalent practical experience)
- 1–2+ years of experience in eCommerce marketplace operations, backend catalog management, or a similar role
- Hands‑on experience with Walmart, Target+, or Best Buy seller platforms strongly preferred
- Working knowledge of SellerCloud, Shopify, or similar catalog and inventory management systems
- Strong Excel / Google Sheets skills for inventory tracking and returns reporting
SellerCloud · Shopify · Walmart, Target+ & Best Buy Seller Portals · Excel / Google Sheets · Microsoft 365 (Teams, Excel, SharePoint) · Notion
- Competitive salary and performance-based growth
- Work in a fast-growing global eCommerce company with real ownership
- Collaborative, high‑energy environment where ideas become action
- Opportunity to build and lead systems that drive company‑wide impact
- Holiday and birthday gifts — we celebrate our people
- Real room to grow as we scale
“If you thrive in a fast‑paced, data‑driven environment and want to make a real impact at a growing eCommerce company, you’ll love working here!”
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