UK Taxi iCabbi Dispatcher & Fleet Operator

c2o; Rawalpindi Cantonment; On-site; PKR 390,600 - 613,800; Full time

Benefits offered by this job

Health Insurance

Incentive Bonus

Medical

Provident Fund

Job summary

c2o is hiring an experienced iCabbi Dispatcher & Operator to join its Rawalpindi-based team, supporting UK taxi services and managing real-time bookings. You will dispatch to drivers and ensure fleet performance for seamless service.

The role involves monitoring live driver activity, handling bookings and changes, coordinating pickups, and maintaining records to support reporting and quality control. Night shifts and 24/7 coverage are required.

Qualifications

• Minimum 2 years experience in UK cab/taxi industry operations.
• Hands-on experience with iCabbi dispatch software.
• Strong understanding of UK taxi dispatch workflows and regulations.
• Excellent English communication, written and verbal.
• Ability to multitask, prioritize and solve operational problems under pressure.
• Comfortable with rotational and night shifts; punctual.

Responsibilities

• Manage bookings and dispatch using iCabbi, allocating jobs to drivers.
• Monitor live driver activity and respond to operational issues.
• Handle new bookings, amendments and cancellations; respond professionally.
• Coordinate with drivers for timely pickups and drop-offs.
• Maintain records of bookings and trips; support reporting and quality control.

Skills

English fluency

Multitasking

Problem solving

Punctuality

Record-keeping

Tools

iCabbi

Job description

c2o is hiring an experienced iCabbi Dispatcher & Operator to join its Rawalpindi-based team, supporting UK taxi services and managing real-time bookings. You will dispatch to drivers and ensure fleet performance for seamless service.

The role involves monitoring live driver activity, handling bookings and changes, coordinating pickups, and maintaining records to support reporting and quality control. Night shifts and 24/7 coverage are required.