Dispatch Coordinator & Carrier Liaison (Morning Shift)

Rely Logistics and IT solutions; Punjab; On-site; PKR 502,200 - 837,000; Full time

Job summary

Rely Logistics & IT Solutions in Faisalabad, Pakistan, is seeking a Dispatch Coordinator to support US-based trucking customers. You will coordinate daily dispatch operations, assign loads, track ETAs, and keep records up to date to ensure on-time freight movement.

This role offers hands-on training, growth opportunities, and fixed office hours in Faisalabad. You will communicate with drivers and clients across time zones, using MS Office for basic tracking and documentation.

Qualifications

• Clear written and verbal English for interaction with US carriers and clients.
• Basic dispatch coordination: load assignment, ETA tracking, status updates.
• Familiarity with logistics terminology (POD, BOL, ETA, detention) and freight workflows.
• Attention to detail for accurate record keeping and documentation handling.
• Problem-solving for delays, re-scheduling, and exception management.
• Proficiency with MS Office (Excel for simple tracking).
• Ability to work fixed office hours in Faisalabad and coordinate across time zones.

Responsibilities

• Coordinate daily dispatch operations: assign loads, monitor routes, and ensure schedules are met.
• Communicate with US-based carriers and clients to confirm pickups, deliveries, special instructions, and status changes.
• Maintain accurate load and driver records, update status, ETAs, and documentation promptly.
• Resolve operational issues by liaising with drivers, operations staff, and clients.
• Monitor performance metrics and report on on-time delivery, exceptions, and process improvement opportunities.
• Follow company procedures for safety, compliance, and customer service.

Skills

Dispatch coordination

English communication

Logistics terminology

Attention to detail

Problem solving

Office software

Tools

MS Office

Job description

Rely Logistics & IT Solutions in Faisalabad, Pakistan, is seeking a Dispatch Coordinator to support US-based trucking customers. You will coordinate daily dispatch operations, assign loads, track ETAs, and keep records up to date to ensure on-time freight movement.

This role offers hands-on training, growth opportunities, and fixed office hours in Faisalabad. You will communicate with drivers and clients across time zones, using MS Office for basic tracking and documentation.