Temp-to-Perm Transport Fleet Admin & Customer Care

Top Office Group; Darra; On-site; PKR 10,125,000 - 13,240,000; Full time

Job summary

Top Office Group in Darra is seeking a Customer Administration Officer to support our transport industry clients with invoicing, service bookings and admin duties.

Initial 3-month term with strong potential for extension; candidate must have excellent customer service, strong organisational skills and experience in administration. Office software proficiency and ERP familiarity are valued in a fast-paced team.

Qualifications

• Strong customer service and communication skills.
• Excellent organisational skills and attention to detail.
• Accurate data entry and invoicing skills; proficient with MS Office.
• Ability to manage competing priorities and meet KPI-driven timeframes.
• Experience in administration, customer service or service coordination.
• Experience using Navision/Dynamics NAV or similar ERP systems.

Responsibilities

• Open and update work orders, record labour and finalise service job invoicing.
• Manage customer calls, counter enquiries and service bookings.
• Respond to customer enquiries regarding bookings, invoices and service progress.
• Liaise with insurers regarding invoicing and COD payments.
• Administer fleet maintenance contracts and customer agreements, including invoicing and record keeping.
• Monitor customer fleets and prepare expenditure reports as required.
• Coordinate external repairer enquiries and maintain approved repairer registers.
• Participate in team meetings and assist with additional duties as required.

Skills

Customer service

Organisation

Data entry

Prioritisation

Administration

Microsoft Dynamics NAV

Tools

Microsoft Office

Navision (Dynamics NAV)

Job description

Top Office Group in Darra is seeking a Customer Administration Officer to support our transport industry clients with invoicing, service bookings and admin duties.

Initial 3-month term with strong potential for extension; candidate must have excellent customer service, strong organisational skills and experience in administration. Office software proficiency and ERP familiarity are valued in a fast-paced team.