Telemarketer (English)

Headstay Consulting; Lahore; On-site; PKR 502,000 - 725,000; Full time

Job summary

Headstay Consulting in Lahore is seeking a Cold Calling Agent (English) for a full-time on-site role. You will make outbound calls, present client offerings, qualify leads, and set up follow-ups, working closely with the sales team.

You will follow scripts, log calls in the CRM, hit daily and team targets, handle basic objections, and communicate in clear English. On-site collaboration with Sales and Marketing is essential to refine messaging and improve outreach campaigns.

Qualifications

• Strong English communication skills with clear phone presence.
• Experience with outbound cold calls and following structured scripts.
• Basic sales and lead generation abilities, including qualifying prospects.
• Proficiency with CRM or call tracking tools and maintaining records.
• Customer-focused mindset and professional tone on calls.
• Ability to work in a fast-paced, target-driven environment.
• On-site in Lahore; collaboration with Sales/Marketing teams.

Responsibilities

• Make outbound calls to prospective customers and introduce client offerings.
• Qualify leads and schedule follow-up actions or appointments.
• Follow call scripts and update CRM or logs with accurate information.
• Meet individual and team targets for calls, conversions, and qualified leads.
• Escalate complex queries to relevant team members as needed.
• Collaborate with sales to refine messaging and improve outreach campaigns.

Skills

English communication

Outbound calling

Lead qualification

CRM usage

Time management

Telephone sales

Tools

CRM software

Job description

Company Description

Headstay Consulting is a growth-focused firm that helps modern businesses reach, win, and retain customers through integrated sales and marketing solutions. The company combines strategy, creativity, and disciplined execution, driven by a new generation of commercial talent. Headstay Consulting takes full ownership of sales and marketing for ambitious clients, building systems that turn strong products into market leaders. From brand awareness to pipeline development and closed deals, the firm designs growth engines tailored to the speed and demands of today’s market. Team members join a fast-paced environment that focuses on measurable impact and long-term client success.

Role Description

The Cold Calling Agent (English) is a full-time, on-site role based in Lahore. The agent will make outbound calls to prospective customers, introduce client offerings, qualify leads, and schedule follow-up actions or appointments. Daily responsibilities include following call scripts and guidelines, updating CRM or call logs with accurate information, and meeting individual and team targets for calls, conversions, and qualified leads. The role involves handling basic objections, providing clear and professional information in English, and escalating complex queries to relevant team members when needed. The agent will collaborate with the sales team to refine messaging, share feedback from calls, and contribute to continuous improvement of outreach campaigns.

Qualifications

• Strong English communication skills (speaking, listening, and comprehension), with a clear and confident phone presence.
• Ability to conduct outbound cold calls, follow structured scripts, and adapt messaging based on customer responses.
• Basic sales and lead generation skills, including qualifying prospects, identifying needs, and handling initial objections.
• Comfort with using CRM or call tracking tools, maintaining accurate records, and working with call lists and daily targets.
• Customer-focused mindset, professional attitude, and the ability to build rapport quickly over the phone.
• Strong time management and organizational skills, with the ability to work in a fast-paced, target-driven environment.
• Previous experience in call centers, telesales, or outbound customer outreach is preferred but not mandatory.
• Willingness to work on-site in Lahore and collaborate closely with the sales and marketing teams.