Cold Calling Agent

Shelbys Arteves; Karachi Division; On-site; PKR 446,000 - 781,000; Full time

Job summary

Shelbys Arteves Private Limited, a Karachi-based technology and services company, is seeking a Cold Calling Agent to introduce software development, web/mobile apps, cloud, cybersecurity, AI/ML, and IT consulting services to prospective business clients.

You will conduct outbound calls, explain services, ask discovery questions, qualify leads, record outcomes in the CRM, and schedule follow-up meetings for the sales or consulting team.

Qualifications

• Clear, confident verbal communication and a professional telephone manner.
• Ability to engage business prospects, ask relevant discovery questions, and explain services clearly.

Responsibilities

• Make outbound calls to prospective businesses using company-provided contact lists and guidance.
• Explain the company's digital services clearly and tailor initial conversations to the prospect's needs.
• Ask discovery questions, qualify leads, and record call outcomes in the CRM.

Skills

Verbal communication

Prospecting

Lead qualification

CRM data entry

Appointment setting

Persistence

Telephone etiquette

Tools

CRM software

Outreach tools

Job description

Job Description:

Shelbys Arteves Private Limited is a Karachi-based technology and services company delivering digital solutions to businesses in Pakistan and international markets.

We are looking for a Cold Calling Agent to introduce our software development, web and mobile application, cloud, cybersecurity, AI/ML, and IT consulting services to prospective business clients.

In this role, you will support business development by initiating professional outbound conversations, identifying potential client needs, and arranging qualified follow-up discussions for the relevant team.

• Make outbound calls to prospective businesses using company-provided contact lists and outreach guidance.


• Explain the company's digital services clearly and tailor initial conversations to the prospect's business needs.


• Ask discovery questions, qualify leads, and record accurate call outcomes and contact details in the CRM.


• Schedule follow-up meetings for qualified prospects and coordinate handoffs with the sales or consulting team.


• Follow approved scripts and calling procedures while maintaining a courteous, professional approach.


• Meet agreed activity and lead-quality targets, review feedback, and share useful prospect insights with the team.

This is an on-site role in Karachi, suited to someone who communicates confidently, stays organized, and is comfortable making frequent outbound calls.

Job Specification:

• Clear, confident verbal communication and a professional telephone manner.


• Ability to engage business prospects, ask relevant discovery questions, and explain services in straightforward language.


• Comfort with high-volume outbound calling, handling objections calmly, and maintaining persistence without being pushy.


• Strong listening, lead qualification, and appointment-setting skills.


• Accurate data entry and consistent CRM or spreadsheet record keeping.


• Good organization, time management, and follow-through on scheduled callbacks.


• Ability to learn and discuss technology service offerings, including software, web and mobile applications, cloud, cybersecurity, and IT consulting.


• Professional spoken English and Urdu; additional language skills are beneficial.


• Reliable attendance and willingness to work on-site in Karachi.