Systems & Network Support Engineer

Zameen.com; Islamabad; On-site; PKR 670,000 - 1,004,000; Full time

Job summary

Zameen.com is seeking a System Support Engineer for its Rawalpindi office. The ideal candidate will handle server configuration, backups, Remedy systems, and network monitoring, while supporting Windows environments and staff training.

Responsibilities include diagnosing Wi‑Fi issues, administering Remedy, and developing reports. A Bachelor’s degree with 2–5 years’ experience is required; strong problem‑solving and communication skills are essential.

Qualifications

• Minimum Bachelors degree with 2-5 years of relevant experience.
• Good at problem solving.
• Good at organizing and multitasking.
• Able to explain technical problems in simple terms.
• Team player.
• A dedication to continually update knowledge.
• A clear understanding of the employer’s system.

Responsibilities

• Analyze functional problems and determine feasible solutions.
• Manage server configuration, backup, and full system readiness.
• Use SolarWinds to monitor WAN/LAN health statistics.
• Diagnose and troubleshoot Wi-Fi networks and devices.
• Provide Windows systems administration support and virtualization troubleshooting.
• Maintain Remedy Trouble‑Ticket system operations.
• Update and validate known error databases.
• Administer Remedy Action Request System solutions.
• Develop, publish and maintain statistical and management reports.
• Support information assurance and access management on websites.

Skills

Problem solving

Organization & multitasking

Explain technical problems clearly

Team player

Commit to knowledge update

Education

Bachelor's degree

Tools

Remedy

SolarWinds

Windows Server

Virtualization

Job description

Zameen.com is seeking a System Support Engineer for its Rawalpindi office. The ideal candidate will handle server configuration, backups, Remedy systems, and network monitoring, while supporting Windows environments and staff training.

Responsibilities include diagnosing Wi‑Fi issues, administering Remedy, and developing reports. A Bachelor’s degree with 2–5 years’ experience is required; strong problem‑solving and communication skills are essential.